Front Desk Agent
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Job Location:
Johns Island, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Welcoming guests with warmth charm and a touch of magic. Our Front Desk Agents orchestrate seamless arrivals and departures anticipate needs before theyre spoken and transform simple requests into memorable moments. With polished professionalism and heartfelt gestures they ensure every guests stay feels like a perfectly curated escape.
- Deliver exceptional personalized guest service by managing check-ins check-outs room assignments and special requests with professionalism and attention to detail
- Anticipate guest needs and provide tailored recommendations concierge-level assistance and prompt resolution of concerns to enhance the overall guest experience
- Maintain accurate guest records process payments and handle reservations using property management systems while ensuring data confidentiality and accuracy
- Uphold luxury brand standards by presenting a polished welcoming demeanor and ensuring every guest interaction reflects excellence and hospitality
- Collaborate with housekeeping concierge and management teams to ensure seamless communication operational efficiency and consistently high service quality
Pay $19 / hour
Additional Benefits:
- Free Parking
- Free Team Member Cafeteria
- Holiday Pay
- Team Member Stay Program
- 50% off F&B Spa
Qualifications :
- 1 year experience in same or similar role.
- Ability to clearly and pleasantly communicate in English both orally and in writing.
- Ability to perform assigned duties with attention to detail .
- Ability to interact in a polite professional and engaging manner.
- Experience in a luxury environment is preferred.
Additional Information :
Auberge Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine innovative wellbeing and gracious yet unobtrusive service. With 30 one-of-a-kind hotels resorts and residences Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations.
For more information:
Connect with Auberge Collection on Instagram TikTok Facebook and LinkedIn @Auberge and #AlwaysAuberge
Kiawah River Hospitality Group LLC is an Equal Opportunity Employer M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Computer Skills
- Upselling
- Medical office experience
- Office Experience
- Computer Literacy
- Front Desk
- Guest Services
- Cash Handling
- Phone Etiquette
About Company
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