Service Center CoordinatorEnvironmental Laboratory Project Manager Environment Testing

Eurofins Drinking Water and Wastewater Central LLC. is one of the largest potable water testing laboratory in the US with over 70000 square feet of laboratory space and nearly 100 qualified staff at our Indiana facility.  We serve more than 500 clients across the United States and in more than 100 foreign countries and are certified to perform Safe Drinking Water Act compliance analysis across the country.

Eurofins Drinking Water and Wastewater Central LLC. a nationally recognized laboratory is searching for a dual role candidate for an Environmental Laboratory Project Manager and Service Center Coordinator for our location in Arvada CO.

Service Center Coordinator duties include:

• Packing or re-packing shipping kits to ship to designated laboratory locations. 
• Maintaining inventory of routine supplies and emergency collection kits based on general common needs
• Login or receive samples in LIMs to ensure short hold time methods are able to be analyzed in a prompt fashion
• Knowledge of method requirements such as holding times and bottle requirements size and preservatives
• Builds and develops localized relationship with customers
• Receipt and acknowledgement of client samples when dropped off or delivered
• Additional duties as assigned 

Project Manager duties include:

• Perform project set up in LIMS coordinating Orders Bottle Kits and login review
• Reviews and approves Laboratory Report(s) and Invoices prior to delivery to client
• Prepares client specific deliverables as required
• Manages subcontracted work to in-network labs and outside 3rd party labs
• Responsible for managing routine client projects.  This includes understanding and documenting project requirements clearly communicating client expectations to the laboratory and negotiating an acceptable approach for both the client and laboratory.  Must maintain close communication with both the client and laboratory and notify the client if the laboratory encounters delays or quality problems to properly manage and document clients expectations. 
• Works closely with Sales Representatives Client Services Manager and the Laboratory Director to communicate missed expectations business or laboratory quality concerns. 
• Responsible for setting up or coordinating specific client project specifications in LIMS. 
• May make client visits alone or with other laboratory staff as needed or requested.
• Provides sales leads to the sales team.
• Assists sales in contract renewal as needed.
• Addresses or escalates customer complaints as needed.
• Additional duties as assigned 

This is a full-time hourly position with benefits.  The primary hours will be M-F 8am-5pm. The work schedule may require some weekend work or additional hours. 

It is estimated that candidates will spend about 70% of their time performing Service Center Coordinator related duties and about 30% of their time performing Project Manager related duties though this may vary. 

Qualifications :

Basic Minimum Qualifications: 

• High school diploma or equivalent and relevant experience 
• Must have a broad technical knowledge of most aspects of the laboratory regulatory requirements and method testing requirements. 
• Must have computer skills (Word Excel etc.) 
• Must be able to work weekends and additional hours as needed
• Professional working proficiency in English is a requirement including the ability to read write and speak in English.
• Authorization to work in the United States without restriction or sponsorship 

Ideal candidates will have: 

• Relevant Bachelors degree and 4 years of relevant experience or equivalent combination of skills and experience is preferred
• A solid foundation in the Laboratory business
• Excellent verbal and written communication skills
• Attention to details and timelines along with good documentation skills
• General science and/or chemistry coursework along with past laboratory testing experience is preferred

Additional Information :

Pay rate: $29.80-38.46

Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes the actual base salary may vary based upon but not limited to relevant experience and skill set base salary of internal peers business sector and geographic location.

As a Eurofins employee you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage life and disability insurance 401(k) with company match paid holidays paid time off and dental and vision options.

*The benefits package offered will vary based on the employees full-time or part-time regular status.

We support your development! Do you feel you dont match 100% of the requirements Dont hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression race nationality age religion sexual orientation disability and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025 through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: description: Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer healthier and more sustainable. From the food you eat to the water you drink to the medicines you rely on Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food environment pharmaceutical and cosmetic product testing and in discovery pharmacology forensics advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics discovery pharmacology forensics advanced material sciences and in the support of clinical studies as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years Eurofins has grown from one laboratory in Nantes France to 61000 staff across a decentralized and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products.

In 2024 Eurofins generated total revenues of EUR 6.515 billion and has been among the best performing stocks in Europe over the past 20 years.

All your information will be kept confidential according to EEO guidelines.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Remote Work :

No

Employment Type :

Full-time