YourLiebherrCareer Team Lead ICT Operation (WA)

Liebherr

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profile Job Location:

Perth - Australia

profile Monthly Salary: Not Disclosed
Posted on: 15 hours ago
Vacancies: 1 Vacancy

Job Summary

The Team Lead ICT Operation is a leadership role responsible for ensuring the efficient functioning of the IT Operations sub-team within assigned geographical regions/sites. This role involves overseeing the IT Business-As-Usual (BAU) operation providing 1st and 2nd level IT support and combining people leadership with technical expertise. The Team Lead plays a pivotal role in advanced IT troubleshooting supporting the design of systems and processes and serve as a subject matter expert for projects. The incumbent will lead cross-functional collaboration within the IT teams aiming to maintain and enhance Liebherr Australias ICT operations while ensuring a high level of end-user satisfaction.

Key Responsibilities

  • Lead and manage the IT Operations team ensuring the delivery of high-quality IT support services across WA.
  • Collaborate with other teams to address complex technical challenges and contribute to the development of innovative solutions.
  • Troubleshoot complex technical issues and provide guidance to team members when needed
  • Implement measures to enhance user experience and gather feedback for continuous improvement.
  • Plan and execute disaster recovery and business continuity strategies to minimise system downtime during emergencies.

About you

  • 5 years of relevant IT experience in help desk environment
  • 1 years experience leading and managing IT helpdesk teams.
  • Qualifications in Information Technology or equivalent Intermediate computer hardware and software installation skills
  • Knowledge in the distribution and disposal of classified data/documents/devices
  • Change management and user adoption Training and designing including e-learning
  • Determining customer needs and establishing service solutions and forecasts
  • Proven ability to adapt and perform effectively in a fastchanging environment
  • ITIL 4 certification preferred

What can we offer you

At Liebherr Australia were committed to looking after you with some great benefits including (but not limited to):

  • Salary Sacrifice and Novated Car Lease Options
  • Generous employee benefits pool including ability to purchase additional leave 10 weeks paid parental leave early access to LSL; wide range of company discounts and retail discount program
  • Ongoing world class training and opportunities for upskilling
  • $3000 Referral Program

Diversity and Inclusion

Diversity and inclusion sit at the heart of the Liebherr Groups Core Values. We are committed to building a workforce that is representative of the communities in which we live work and operate. Our culture thrives on mutual respect teamwork and diversity of thought in the workplace

Culture

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality cutting-edge products long-lasting relationships and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers

How to Apply

Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application.

Employees should advise their immediate responsible manager of their application

No agencies or third parties please.

Please note:applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.

Have we awoken your interest Then we look forward to receiving your online application. If you have any questions please contact Oliver Davis.

One Passion. Many Opportunities.

The company

Liebherr-Australia Pty Ltd is part of the Liebherr Group which employs nearly 50000 people in more than 140 companies and 50 countries on every continent. Liebherrs decades of experience knowledge and dedication to the highest quality and mostreliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines mining machines mobile cranes tower cranes maritime cranes as well as deepfoundation machines throughout Australia and New Zealand. Though the companys 20 hectare Head Office Complex is based in Adelaide Australia the commitment to and support of New Zealand customers is unwavering.

Location

Liebherr-Australia Pty. Ltd.

555 Great Eastern Highway

6104 Perth

Australia (AU)

Contact

Oliver Davis

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The Team Lead ICT Operation is a leadership role responsible for ensuring the efficient functioning of the IT Operations sub-team within assigned geographical regions/sites. This role involves overseeing the IT Business-As-Usual (BAU) operation providing 1st and 2nd level IT support and combining p...
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Key Skills

  • Law Enforcement
  • ABB
  • Marine Biology
  • Filing
  • Automobile
  • AV

About Company

Company Logo

With more than 130 companies on all continents, the Liebherr Group has an international presence. In Australia, Liebherr's main office is in Adelaide.

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