Req ID:507910
At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.
Performance Measurement/KPIs
Standard methodologies defined and deployed : with convergence to central standards and with local ecosystem discrepancies limitation
for operational applications.
Engineering Métier requirements captured and translated into functional specifications (to IS&T for Tool development) ; validate
methodologies through Key-Users acceptance tests and Integration validation for E2E data-flow consistency.
Workpackages delivery within new Solution Project : according Project RACI and checklist for Gate reviews. Report progress risks &
opportunities to the defined Project governance.
Fluid communication with KU network with Up-to-date Functional evolutions shared to/from End-Users. Continuous improvement approach
and force for proposal.
Clear & structured reporting KPIs monitoring TTA integration within large Network of stakeholders for active contribution to workshops.
Efficient mitigation in Operational Crisis (communication coordination workarounds) for End-Users time loss reduction and Contract
context.
Responsibilities
Capture Métier needs mitigate requirements to formalize functional specification according to Tools capabilities
Accompany development progress of new solutions build with IS&T (in Agile or Spec mode with Integrator) : to confirm/adjust functional requirements consistency (formals implicits data-flow integration).
Study formalize and maintain Methodologies for Alstom tools usage ; propose & validate alternatives with Métier if necessary
Establish Use cases and E2E Story with Métier : to define functional validation plan and Integration interfaces.
Pilot UAT (User Acceptance Test) with selected KU (after IS&T unitary tests) : consolidate status and propose potential workarounds.
Assess impact on ecosystem and dataflow evaluate change effort define Deployment plan and set associated progress KPIs.
Consolidate Training Kit assure training of Trainers on methodologies and allocate training needs within training path modules.
Assure Methodologies deploy among M&T & KU network animate KU network through regular meetings and ensure their Level2 assistance on functional issues.
In RUN mode (ie after Deploy Project Phase closure) Local M&T coordinate Tool Training/refresh site sessions (trainer local KU) ; Central M&T coordinate inter-sites sessions for new footprints (trainer 1 of experienced site KU @other sites identified in Tool Referents listing maintained by Eng. School.
Specialized M&T Engineer represents M&T & KU voice for ToolRUN at ORB (Operational Review Board led by ITSolutionManager). To review IT performance on : availability&performances regarding associated services SLA analyze ticketings (grouped in Problems and under action plan led by ISSolution Owner) and inform of any major Business usage evolution for a specific action plan.
Specialized M&T Engineer represent M&T & KU voice for ToolRUN at FRB (Functional Review Board led by ISSolutionOwner who consolidates and categorizes evolutions request traced in CRQ backlog). To align with Métier on priorities and mitigate on evolution/enhancement fix/pack content (based on QCD evaluation from ISSolutionOwner and within allocated budget) : according a shared continuous improvement roadmap. Developments follow-up is done in a simplified Projectmode.
You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!
Important to note
As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Required Experience:
IC
Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation.