VPDirector of Retail Banking

Forte Bank We Exceed Expectations. Every Customer. Every Time.

Forte Bank in Hartford WI is seeking an experienced people-first leader to serve as our VP/Director of Retail Banking. This is a senior leadership role for someone who believes strong results come from strong teams and who has a track record of driving execution and delivering results. This role is a key cultural leader at Forte Bank - someone who is patient empathetic sales-oriented and deeply invested in developing people as individuals not just employees.

What Youll Do

As VP/Director of Retail Banking you will lead branch operations and growth across four or more community bank locations driving deposits consumer lending home equity and small-business relationships.

You will:

• Lead coach and develop branch and retail leaders into a high performing engaged team
• Drive sales performance while elevating the customer experience-both in-branch and digitally
• Partner with the COO to co-lead Forte Banks digital transformation including digital account opening e-sign remote servicing and workflow automation
• Redefine retail job descriptions build career paths and implement a formal retail banking training and sales program
• Develop KPIs analyze customer and performance data and take action when results fall short
• Partner with the Marketing Manager to convert retail goals into focused data-driven growth strategies using customer and branch performance data. Strategically use business and marketing insights to grow deposits loans and customer relationships.
• Oversee all aspects of branch operations audits cash controls compliance (KYC/AML) and security
• Serve on ALCO and help guide deposit pricing and funding strategies
• Be highly visible in the community building relationships and representing Forte Bank at local events

Who You Are

• An experienced hands-on leader who has a track record of driving execution and delivering results
• A patient empathetic mentor who develops people and builds careers
• Sales-and goal-oriented while always keeping the customer and employee experience front and center
• Comfortable leading through change and continuous improvement

What You Bring

• 7-10 years of retail banking experience in a leadership role
• 5 years leading multiple branches or an area team (4 branches)
• Strong knowledge of branch operations compliance and audit controls
• Proven experience executing workforce planning training & development and career pathing
• Experience with core banking systems data and analytics conversion experience preferred
• Bachelors degree ; MBA or certifications a plus

Benefits of Choosing to work at Forte Bank

• Competitive Pay
• Health/Dental/Vision/Life
• Very Generous PTO plan
• 401(k) with company match up to 4% (immediate vesting!)
• Profit sharing
• Employee Stock Ownership Program

Check out our website or our Facebook page to learn more about our AMAZING organization and culture!

Forte Bank is an Equal Opportunity Employer

Required Experience:

Exec