Customer Service Representative – Spanish

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profile Job Location:

Athens - Greece

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

Join a leading consumer electronics company and deliver exceptional customer service to Spanish-speaking customers. Provide support via phone email and chat troubleshoot issues and ensure an outstanding customer experience.

Location: Remote Based in Greece
Languages: Spanish (Native) & English (B2)
Start Date: 03/04/2026
Schedule: MondaySunday 09:0021:00 2 days off
Contract Type: Full-Time

Key Responsibilities:

  • Handle customer inquiries via phone email and chat with professionalism and empathy.
  • Assist with product-related issues troubleshooting and warranty claims.

  • Provide clear and accurate product and service information.

  • Resolve complaints effectively to ensure a positive customer experience.

  • Collaborate with team members and escalate issues when necessary.

  • Participate in training and feedback sessions to enhance skills and knowledge.

Required Skills & Qualifications:

  • Native-level fluency in Spanish; English (B2)

  • Strong verbal and written communication skills

  • Customer-focused with problem-solving mindset

  • Ability to work in a team while taking individual ownership

  • Prior customer service experience is a plus but not mandatory

  • Legal authorization to work in Greece: EU Citizenship Full/Specific-purpose Work Permit or Certificate of Protection (refugees)

Salary & Benefits:

  • Base Salary: 1045.72 gross/month

  • Performance Bonus: Up to 150/month (based on performance)

  • Training: 2-week paid remote training by certified instructors

  • PC and router provided for home office setup

  • Health care benefits and product/service discounts

  • Free online Greek language courses

  • Career growth and development opportunities

  • Access to modern workspaces with break areas

  • Great Place to Work-certified company promoting diversity and inclusion

  • Social and community initiatives

Relocation Support (Optional):

  • Full Package: Flight Hotel stay Real estate agency fee

  • Alternative Package: 250 relocation allowance real estate agency fee

Hiring Process:

  1. Submit application

  2. Language proficiency test (Spanish & English)

  3. Interview with client

Why This Job Stands Out:

  • Fully remote work in Greece

  • Paid training and continuous learning

  • Inclusive and supportive company culture

  • Opportunity for performance-based bonuses

Apply Now:
Bring your customer service skills to an exciting consumer electronics project and join a dynamic international team.

Join a leading consumer electronics company and deliver exceptional customer service to Spanish-speaking customers. Provide support via phone email and chat troubleshoot issues and ensure an outstanding customer experience. Location: Remote Based in Greece Languages: Spanish (Native) & English (B2...
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