French-Speaking Technical Support Specialist
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Remote (Greece-based Athens / Piraeus)
Work Hours: 09:00 21:00 (Monday Friday)
Interview Deadline: 19/02/2026
Training Date: 02/03/2026
Salary & Benefits
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1045.72 gross/month performance bonuses
- Productivity bonus: up to 10% of gross salary based on target achievement
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After 12 months: salary increases to 1100 gross/month
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After 3 years: salary increases to 1150 gross/month
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Schedule: Monday Friday 10:00 18:00
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Fully paid 18-day training with certified instructors
- Additional perks: healthcare benefits various discounts free online Greek language courses modern break areas special events community initiatives and a Great Place to Work certified environment
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Paid extra for overtime or work on Greek public holidays
Job Description
Are you ready to turn your technical expertise and customer service skills into an exceptional career with one of the worlds most recognized brands We are looking for a French-speaking Technical Support Specialist to provide support to French-speaking customers. This role is fully remote Greece-based and offers professional growth in a collaborative environment.
Key Responsibilities
- Deliver exceptional technical support to French-speaking customers ensuring timely resolution
- Build and maintain professional customer relationships with empathy and professionalism
- Record and track customer interactions in the CRM escalating issues as needed
- Collaborate with colleagues and management to ensure smooth operations and knowledge sharing
- Identify recurring customer issues and suggest improvements
- Follow all company policies and data privacy regulations
What Were Looking For
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Languages: Fluent French (C1 or native) and intermediate English (B2)
- Customer Focus: Strong problem-solving skills and communication abilities
- Tech Savvy: Comfortable with software tools CRM systems and troubleshooting technical issues
- Team Player: Collaborative open to feedback and willing to grow professionally
Relocation Package
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Two weeks hotel accommodation
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Flight ticket within the EU
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Airport pickup and assistance with real estate agency fees
Hiring Process
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Application review
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Online language and technical tests
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Client interview
Join and become the voice of a world-class brand delivering technical excellence and outstanding customer service. Apply today!
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
