Brazilian Portuguese speaking Content Quality Specialist

FlowDesk CX

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profile Job Location:

Dublin - Ireland

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Are you a Brazilian Portuguese speaker deeply connected to current social and political trends Do you have a sharp eye for detail and a commitment to online safety We are seeking local candidates in Dublin to join a high-impact Global Risk Operations team dedicated to maintaining the integrity and safety of a world-leading digital platform.

This is a fully onsite role in Dublin City Centre designed for critical thinkers who understand the nuance of cultural context and regional policy.

The Role: Protecting the Digital Ecosystem

As a Quality Specialist you will support the review of complex workflows managed by Global Operations ensuring that platform policies are applied accurately and consistently.

Key Responsibilities:

  • Content Moderation: Review sensitive topics including hate speech misinformation bullying and child safety to ensure a secure user environment.
  • Special Operations (HERO & DOI): Manage viral/meme content and monitor activities related to dangerous organizations.
  • Cultural Context: Apply high-level awareness of political and social situations regarding the Brazilian market to make nuanced policy decisions.
  • Authenticity & Access: Perform ID reviews and manage escalation flows to prevent fraud and impersonation.

Who You Are:

  • Language Proficiency: Native or proficient in Brazilian Portuguese with a B2 level of English.
  • Critical Thinking: Ability to think logically and make high-stakes decisions based on complex policy guidelines.
  • Emotional Intelligence: The resilience and empathy required to handle sensitive content professionally.
  • Communication: Exceptional verbal and written skills.
  • Security Clearance: Must be able to pass comprehensive background checks including Right to Work Criminal Record and Credit checks.

Position Details:

  • Location: Fully Onsite in Dublin City Centre (No remote/hybrid option currently available).
  • Schedule: Full-time 40 hours per week.
  • Shifts: Fully flexible across MonSun 08:00 19:00.
  • Contract: Permanent.
  • Training: 4 weeks of comprehensive onsite training in Dublin.

    • Note: No holiday requests are permitted within the first 8 weeks to allow for full training.

Whats In It For You:

  • Competitive Package: Attractive base salary (disclosed during the interview).
  • Health & Security: Private Healthcare insurance and Death in Service benefit.
  • Future Planning: 4% Pension contribution.
  • Time Off: 20 days annual leave 10 Bank Holidays.

How to Apply:

If you are currently based in Dublin and ready to contribute to global online safety for the Portuguese-speaking market we want to hear from you.

Please submit your CV in English to start the application process.

Please note: We are only considering local candidates who are currently residing in or within commuting distance of Dublin City Centre.

Are you a Brazilian Portuguese speaker deeply connected to current social and political trends Do you have a sharp eye for detail and a commitment to online safety We are seeking local candidates in Dublin to join a high-impact Global Risk Operations team dedicated to maintaining the integrity and s...
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Key Skills

  • Quality Assurance
  • FDA Regulations
  • Data Collection
  • Food Safety Experience
  • ISO 9001
  • Mobile Devices
  • Root cause Analysis
  • Quality Systems
  • OSHA
  • Food Processing
  • Quality Management
  • cGMP