Manager, Paid Social

Toast creates technology to help restaurants and local businesses succeed in a digital world helping business owners operate increase sales engage customers and keep employees happy.

We are seeking a Manager of Social Performance Marketing to lead and scale our paid social media programs across key platforms. This role will own end to end channel management - overseeing & driving strategy budgets bids and ad creative with a strong focus on growth efficiency and experimentation. You will partner closely with analytics marketing operations web/dev and creative teams to drive measurable business impact.

The ideal candidate is data-driven used to being hands-on-keyboard and experienced in established Social advertising channels (Meta) and curious about more nascent social channels (TikTok Reddit). They think deeply about how our target customers are looking for and influenced by information want to understand how various parts of the funnel can drive and capture demand and can work with cross-functional teams to deliver results.

This is a unique opportunity as Toast is bringing all performance marketing management in house and building a unique best-in-class program. You can be a part of that!

A day in the life (Responsibilities):

• Own all Social Performance Marketing execution with a specific focus on Meta & TikTok
• Drive scalable growth through continuous testing and optimization while maintaining efficiency targets (CAC ROAS LTV)
• Manage and optimize significant monthly budgets identifying opportunities to reallocate spend
• Lead bidding optimizations targeting and creative & landing page testing
• Analyze performance trends identify insights and clearly communicate results
• Maintain dashboards and reporting that track performance against KPIs
• Stay ahead of industry trends platform updates and advancements (within Meta & TikTok especially but also with an eye for new social channels worth testing)

What youll need to thrive (Requirements):

• 6 years of experience in performance marketing with deep expertise in Meta
• Track record of managing & scaling high-budget in-house media programs with measurable ROI
• Advanced knowledge of Metas ad platform bidding strategies attribution models and audience segmentation
• Strong analytical skills with the ability to interpret data and turn insights into action
• Excellent communication skills with the ability to influence stakeholders at all levels

*Location: We are looking to have this team member based hybrid out of our Boston office

AI at Toast

At Toast one of our company values is that were hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster more independently and with higher quality. We provide these tools across all disciplines from Engineering and Product to Sales and Support and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; its a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs. Learn more about our benefits at base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary our total rewards components include cash compensation (overtime bonus/commissions if eligible) benefits and equity (if eligible).