System Administrator IT Support

About Blue Matter
Blue Matter is a strategic consulting firm serving the life sciences industry bringing
original ideas and a meaningful impact to clients across pharma and biotech. Founded
in 2012 we operate globally with teams across North America Europe and India.

Role Overview
Were seeking a hands-on System Administrator to support and mature Blue Matters IT
environment India. Youll administer both Google Workspace and
Microsoft 365 manage cloud and endpoint services and troubleshoot hardware for a
mixed Windows/macOS fleet. This role partners closely with Security and Enterprise
Applications to deliver a reliable secure and user-friendly technology experience.

Location: Pune or Gurgaon India (Onsite)
Team: IT & Security

What Youll Do
Google Workspace administration: User / group / OU management; security Gmail
Drive/Shared Drives Calendar and device policies in the Admin Console; identity and
SSO integrations where applicable.

Microsoft 365 & Azure AD (Entra ID): User / license management; Exchange Online
SharePoint OneDrive; Azure AD conditional access; basic PowerShell for automation.

Endpoint & mobility: Intune / Endpoint Manager (and/or equivalent MDM) for Windows
and macOS; software packaging update rings device compliance disk encryption.

Hardware support: Diagnose and resolve laptop dock display printer and peripheral
issues; coordinate vendor repairs and RMA; maintain spares and asset inventory.

Network fundamentals: Support office Wi-Fi/LAN (basic switch/AP troubleshooting)
VPN client configuration and DNS/DHCP basics (escalate to network partners as
needed).

Cloud & SaaS administration: Provision and support core SaaS (e.g. collaboration
project tools); manage SSO MFA and least-privilege access; assist with backups and
retention.

Security & compliance: Implement hardening baselines patching and endpoint
protection; respond to alerts; support audits and evidence collection alongside Security.

Automation & documentation: Build light automations (PowerShell bash Google Apps
Script) and maintain playbooks diagrams and KB articles for repeatable operations.

Customer service: Provide timely L1/L2 support including new-hire onboarding desk
setups and executive support; maintain high CSAT.

What Youll Bring
Experience: 36 years in IT systems administration supporting both Google Workspace
and Microsoft 365 in a multi-site environment.

Technical depth:

Google Admin Console (users/groups/OU security Drive Gmail devices).

Microsoft 365 Azure AD/Entra (Exchange Online SharePoint/OneDrive Conditional
Access basic PowerShell).

Intune/Endpoint Manager (Windows/macOS) JAMF or equivalent MDM a plus.

Solid hardware troubleshooting for laptops/peripherals; imaging/provisioning
experience.

Core networking (TCP/IP VLANs VPN Wi-Fi) fundamentals.

Security mindset: MFA SSO least-privilege patching disk encryption EDR/antivirus;
familiarity with incident response workflows.

Soft skills: Clear communication service orientation and the ability to work
independently onsite while collaborating with global colleagues.

Nice-to-haves / Certifications: CompTIA A / Network / Security Microsoft Certified:
Azure Administrator Associate Google Workspace Administrator ITIL Foundation.

Why Blue Matter
Work with a mission-driven consulting firm at the intersection of life sciences and
strategy recognized for impactful client work and a people-first culture. Blue Matter
Consulting2Blue Matter Consulting2

Join a growing India presenceincluding in Punealigned with our global teams and
recent expansion of analytics and insights capabilities. Blue Matter Consulting

Logistics
Work arrangement: Onsite Pune office (with occasional off-hours support for global
incidents/maintenance windows).

Employment type: Full-time.

Equipment: Company-issued laptop and necessary peripherals provided.