Hardware Sales Specialist
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Job Location:
Dallas, IA - USA
Monthly Salary:
$ 70000 - 83000
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
About MealSuite
MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less fast-growing team working on meaningful problems that directlyimpactpatient and resident care.
About the Role
Were looking for adetailorientedandsolutionsdrivenHardware Sales Specialistto join ourSalesOperations team. Reporting to theDirector Solutions Engineeringyoullbesupporting both the sales and hardware teams to deliver on-time hardware shipments ensure highlyaccurateconfigurations and first-time installation successes andmaintainsmooth operational procedures.
WhatYoullDo
- Support the Sales TeamSupport AE and AM teams inidentifyinghardware needs for new and existing customersand prepareaccuratequotes proposals and bundle recommendations using current vendor pricing andMealSuitestandards
- Work Cross-functionallyCoordinate hardware configuration staging and shipment readiness with configuration teams partner with Implementationand Hardware Operationsto align installation schedules with hardware readiness and SaaS go-live dates andproviding hardware demos to support customer/prospect conversations
- Liaise with our CustomersTrack ordersthrough fulfillment and deliveryand proactively communicate status to internal teams and customers serve as the primary point of contact for post-sale hardware activitiescoordinate vendor warranties and RMAs and partner with CX/AM to resolve customer claims promptly.
- Be the Subject Matter ExpertMaintain up-to-date knowledge of hardware productsspecificationsand vendor pricing to ensure profitable and compliant sales.
- Build Process ImprovementsIdentify and recommend opportunities to streamlineautomateoroptimizethe hardware fulfillment workflow collaborate with the Hardware Manager on lifecycle metrics and surface insights for improvement andmaintainprocess documentation checklists and internal dashboards for transparency and cross-functional use.
What You Bring
- 35 years of experience supporting hardware lifecycles associated with SaaS or technology solutions including hardware fulfillment procurement and install coordination in support of software deployments.
- 35 years of experience working with vendors distributorsdropshippersor reseller partners to fulfill hardware needs aligned to software solution rollouts or integrated platforms
- Knowledge ofMealSuitehardware products peripherals and specifications (or the ability to learn quickly).
- An understanding of logistics/shipping and order-fulfillment concepts sales processes logistics as well as current vendor pricing availability and lead-time concepts.
- Experience withCRM tools (Salesforce is especially preferred).
- An exceptional eye for detailexcellent communication and relationship-building skills and a passion for creating seamless experiences that make complex things look effortless.
- Organized adaptable able to balance multiple priorities at once and verypro-activein follow-through.
- Ability to thrive in a collaborative fast-moving environment
- Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam ifrequired)
Compensation:$70000$83000USD per year
This role requires working onsite in ourDallasofficetwo days per week.
WhyYoullLove Working Here
- Unlimited paid time offyeah you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.
- Retirement savings support we invest in your future with RRSP/401(k) matching at 100% up to 3% because long-term security matters just as much as day-to-day balance.
- Healthbenefitsthis includesday onemedical dental and vision options life & disabilityinsurance &paidmaternityand parental leave.
- Hybrid flexibilitywe value the collaboration mentorship and learning that come from physically working next to one another as well as the benefits that remote work can offer.
- Work-life balancethis is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
- Participation in our equity programwedlove for you to share inMealSuitessuccess as we continue to grow!
- Opportunities for career development and advancementwe support our employees in pursuing and achieving their professional goals.
- Purposeful work with a positive community impactmore than 90% of our North American employees agree that the companys purpose aligns with their personal values. Learn more about our values at want to ensure that everyqualified individual has an equal opportunity to work with you require accommodationtoour application processpleasecontact
MealSuiteuses AI-assisted tools during parts of the hiring process including screening and workflow automation. All final hiring decisions are made by people.
This is a current vacancy and we are actively hiring for this position.
Required Experience:
IC
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
MealSuite® is a fully integrated, all-in-one foodservice management technology that empowers care communities to improve their operations and enhance mealtime experience for their patients, residents and staff.
