Progyny Care Advocate LPCLCSW

Thank you for considering Progyny!

The Progyny Care Advocate Legacy BenefitBump & Parenting Wellness Expert Is responsible for providing logistical and emotional support to eligible participants exclusively via telehealth. The role will provide employee benefit resource navigation and emotional support to participants on a regular basis delivered exclusively via telehealth. Knowledge of healthcare benefits or prior EAP experience is a plus but not required.

Additionally this role will serve as a subject matter expert (SME) by leveraging clinical expertise and knowledge of postpartum mental health child development and other specialties to offer high-tough consultation education and targeted outside referrals for parents seeking guidance around parenting best practices child development child mental/emotional health and more. As such an active professional license in the applicants state of residence is required.

What youll do...

• Provides benefit education and navigation specific to each participant according to their employers benefit program

• Supports participant through developing a childcare plan leave preparation and return-to-work support

• Completes mental health screenings to assess appropriate referrals

• Effectively manages caseload which may include scheduling appointments or providing referrals for mental health resources or other benefits specific to the participants identified priorities

• Partner with referred participants to address specific areas of concern related to postpartum planning child development educational decisions behavioral concerns work/life balance career advancement and other common stressors faced by working parentsof children ages 0-12

• Assess participant and familys well-being and presenting concerns to develop an individual plan of care an appropriate next step

• This role will serve as an educational and coaching resource with clinical expertise not a substitute for medical or psychological care

• Design and deliver expert-led discussion groups on specific topics of interest to new and working parents

• Identify and refer participants and families to regional/local professionals for ongoing care

• Empower participants to advocate for themselves and their child(ren) with other key stakeholders

• Respond to all incoming participant requests within 24 business hours

• Document all participant interactions in an accurate and timely manner

• Develop content (articles webinars mini-courses marketing campaigns and more)

• Attend Progyny webinars and in-person events to inform employee populations about supports offered to working parents

About you...

• Masters degree in social work counseling psychology or sociology and active professional and/or LPC license in the state that the candidate resides

• Experience working with children and families in a behavioral or educational setting

• Strong understanding of child development milestones and related resources

• Strong communication skills with ability to build rapport quickly

• Excellent customer service strong communication interpersonal and conflict-resolution skills - ability to communicate accurately and concisely

• Ability to effectively manage evolving priorities multiple projects and deadlines in a fast-paced environment

• Previous experience working with growing families working parents women who are pregnant or struggling with becoming pregnant families that are adopting and/or working families of children 0-12 (0-18 preferred)

• Bilingual preferred but not required

Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship now or in the future.

About Progyny:

Progyny (Nasdaq: PGNY) is a global leader in womens health and family building solutions trusted by the nations leading employers health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive inclusive and intentionally designed solutions simultaneously benefit employers patients and physicians.

Our benefits solution empowers patients with concierge support coaching education and digital tools;provides access to a premier network of fertility and womens health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.

Our mission is toempower healthier supported journeys through transformative fertility family building and womens health benefits.

Headquartered in New York City Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company CNBC Disruptor 50 Modern Healthcares Best Places to Work in Healthcare Forbes Best Employers Financial Times Fastest Growing Companies Inc. 5000 Inc. Power Partners and Crains Fast 50 for NYC. For more information visit .

Our perks:

• Family friendly benefits: Paid family and parental leave preconception fertility and family building benefits (including egg freezing IVF and adoption support) family and pet care fund and Parents Employee Affiliation Group

• Menopause and midlife care

• Health dental vision and life insurance options for employees and family

• Free in-person virtual and text-based mental health and wellness support

• Paid time off including vacation sick leave personal days and summer flex time

• Company equity

• Bonus program

• 401(k) plan with company match

• Access to on-demand legal and financial advice

• Learning and development programs to help you grow professionally and a mentorship program

• Company social eventsto include annual volunteer day and donation matching

• Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office

In compliance with New York Citys Wage Transparency Law the hourly wage range for NYC-based applicants is: $25.00 - $35.00. There are a variety of factors that go into determining a salary range including but not limited to external market benchmark data geographic location and years of experience sought/required. Progyny offers a total compensation package comprised of base salary cash bonus and equity.

Progyny is proud to be anEqual Opportunity and Affirmative Action respect and seek to empower each individual and support the diverse cultures perspectivesskillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race creed color religion sex sexual orientation gender identity or expression national origin disability age genetic information marital status pregnancy or related condition status as a protected veteran criminal history consistent with legal requirements or any other basis protected by law.

If you are an individual with a disability and need assistance or an accommodation during the recruiting process please send an e-mail to .

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