About Roof It Forward
Roof It Forward is a leading roofing company committed to quality integrity and community impact. With over $500000 donated to children with cancer an A BBB rating and awards like the Owens Corning 2022 MVP Southeast Region and Angi Super Service Award () were proud of our 2200 Google Reviews and trusted reputation. Join us to drive our marketing efforts and grow our customer base!
Role Overview
Were seeking a motivated Appointment Setter to fuel our growth by managing leads from Google lead aggregators and marketing campaigns (e.g. geo-fenced ads). Youll answer phones follow up on leads with speed and enthusiasm set appointments for our Outside Sales Reps and track progress in our CRM. This in-office role requires you to be behind a computer and phone turning marketing leads into booked appointments. If youre organized love engaging customers and thrive on driving results this is a perfect role for you.
Key Responsibilities
- Answer inbound calls professionally with a focus on the customers needs
- Follow up on leads from Google aggregators and ads via warm calls emails and texts prioritizing speed-to-lead.
- Set appointments for Outside Sales Reps to maximize conversions from marketing campaigns.
- Update lead and customer data in our CRM (Salesforce experience a plus).
- Nurture prospects to build trust and drive appointment bookings.
- Keep accurate records of calls leads and appointments to support marketing and sales goals.
What We Offer
- Competitive Pay: W2 position with hourly wage and bonuses for hitting appointment goals.
- Benefits: Health insurance company-matched 401k corporate discount/wellness program.
- Community Impact: Join our Roof It Forward initiative to support children with cancer.
- Top Training: Use industry-leading tools and systems to succeed.
- Great Culture: Enjoy team outings and a collaborative environment.
- Time Off: Generous vacation time.
Requirements
- Experience in lead generation customer service or appointment setting (marketing or call center experience a plus).
- Strong phone email and text communication skills to engage leads effectively.
- Organized and detail-oriented for CRM updates and lead tracking.
- Motivated to convert leads into appointments with a focus on speed-to-lead.
- Comfortable working in-office managing calls and computer tasks all day.
- Eager to learn marketing tools and processes (Salesforce knowledge a plus).
- Team player with a self-driven attitude to hit appointment goals.
Why Join Us
- Trusted Brand: Leverage our 2200 Google Reviews A BBB rating and Owens Corning Platinum Preferred status.
- Impactful Role: Drive customer acquisition through marketing leads and support our community mission.
- Growth Opportunity: Be a key part of our expanding market presence.
Learn more at or find us on Facebook
Together we can Roof It Forward!
Required Experience:
Manager
About Roof It ForwardRoof It Forward is a leading roofing company committed to quality integrity and community impact. With over $500000 donated to children with cancer an A BBB rating and awards like the Owens Corning 2022 MVP Southeast Region and Angi Super Service Award () were proud of our 2200 ...
About Roof It Forward
Roof It Forward is a leading roofing company committed to quality integrity and community impact. With over $500000 donated to children with cancer an A BBB rating and awards like the Owens Corning 2022 MVP Southeast Region and Angi Super Service Award () were proud of our 2200 Google Reviews and trusted reputation. Join us to drive our marketing efforts and grow our customer base!
Role Overview
Were seeking a motivated Appointment Setter to fuel our growth by managing leads from Google lead aggregators and marketing campaigns (e.g. geo-fenced ads). Youll answer phones follow up on leads with speed and enthusiasm set appointments for our Outside Sales Reps and track progress in our CRM. This in-office role requires you to be behind a computer and phone turning marketing leads into booked appointments. If youre organized love engaging customers and thrive on driving results this is a perfect role for you.
Key Responsibilities
- Answer inbound calls professionally with a focus on the customers needs
- Follow up on leads from Google aggregators and ads via warm calls emails and texts prioritizing speed-to-lead.
- Set appointments for Outside Sales Reps to maximize conversions from marketing campaigns.
- Update lead and customer data in our CRM (Salesforce experience a plus).
- Nurture prospects to build trust and drive appointment bookings.
- Keep accurate records of calls leads and appointments to support marketing and sales goals.
What We Offer
- Competitive Pay: W2 position with hourly wage and bonuses for hitting appointment goals.
- Benefits: Health insurance company-matched 401k corporate discount/wellness program.
- Community Impact: Join our Roof It Forward initiative to support children with cancer.
- Top Training: Use industry-leading tools and systems to succeed.
- Great Culture: Enjoy team outings and a collaborative environment.
- Time Off: Generous vacation time.
Requirements
- Experience in lead generation customer service or appointment setting (marketing or call center experience a plus).
- Strong phone email and text communication skills to engage leads effectively.
- Organized and detail-oriented for CRM updates and lead tracking.
- Motivated to convert leads into appointments with a focus on speed-to-lead.
- Comfortable working in-office managing calls and computer tasks all day.
- Eager to learn marketing tools and processes (Salesforce knowledge a plus).
- Team player with a self-driven attitude to hit appointment goals.
Why Join Us
- Trusted Brand: Leverage our 2200 Google Reviews A BBB rating and Owens Corning Platinum Preferred status.
- Impactful Role: Drive customer acquisition through marketing leads and support our community mission.
- Growth Opportunity: Be a key part of our expanding market presence.
Learn more at or find us on Facebook
Together we can Roof It Forward!
Required Experience:
Manager
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