Senior Manager, Strategic Sales

Klang - Malaysia

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

About Toll Group

At Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post

About the Role

We are seeking a highly driven Senior Manager Strategic Sales to spearhead commercial growth for our Global Forwarding business in Malaysia. This role is responsible for developing longterm strategic customer partnerships driving revenue expansion and leading high-impact sales initiatives across Air Ocean and Multimodal logistics solutions.

You will work closely with regional leadership commercial teams and key customers to deliver sustainable profitable growth while positioning Malaysia as a strategic gateway in the Asia-Pacific logistics landscape.

Key Responsibilities

1. Strategic Sales Leadership

Develop and execute national strategic sales plans aligned with business growth objectives.
Identify high-value verticals and enterprise-level accounts to anchor long-term growth.
Lead customer penetration strategies across Air Ocean Customs Brokerage and Value-Added Services.

2. Key Account Management & Customer Excellence

Manage and grow a portfolio of strategic and regional key accounts.
Serve as an executive sponsor for major customers to strengthen long-term partnerships.
Lead customer QBRs performance reviews and solution optimisation discussions.

3. Business Development & Revenue Growth

Drive large opportunity pipelines (RFI/RFQ/RFP) and coordinate cross-functional bid responses.
Negotiate commercial agreements ensuring profitability service quality and long-term retention.
Analyse market trends competitor activities and customer supply chain strategies to capture new business.

4. Cross-Functional Collaboration

Work with Operations Product Pricing Trade Lane Management Finance and Compliance teams to ensure seamless execution.
Partner with regional and global sales teams to support multinational account growth.

5. Team Leadership

Coach and mentor sales managers and executives to elevate performance and capabilities.
Foster a high-performance customercentric culture within the sales organisation.

Qualifications & Experience

Bachelors degree in Business Supply Chain Logistics or related field.
812 years of sales experience in Global Forwarding (Air & Ocean) with at least 5 years in a senior/strategic role.
Strong understanding of international logistics freight markets Incoterms and endtoend supply chain models.
Proven track record of securing and managing large regional or global key accounts.
Excellent communication negotiation and stakeholder management skills.
Experience working with CRM tools (e.g. Salesforce) is an advantage.

Key Competencies

Strategic Thinking & Business Acumen
Executive-Level Communication
Negotiation & Commercial Savvy
Relationship Building & Stakeholder Influence
Data-Driven Decision Making
Collaborative Leadership

What moves you

At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.

Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages ethnicities genders and abilities.

To find out more about us visit

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Required Experience:

Senior Manager

About Toll GroupAt Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 ...