AIOPs Architect

Delhi - India

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

Job Title: Hybrid Cloud AIOps Architect

Job Summary:

We are seeking a seasoned AIOps Architect with 1215 years of experience in IT operations observability automation and intelligent operations across large-scale hybrid cloud environments. This role is responsible for defining enterprise AIOps architecture strategy and operating models and for leading complex AIOps transformation programs for global clients.

The role combines deep technical architecture expertise AI-driven operations strategy and senior client advisory capabilities. The ideal candidate will drive AIOps vision platform architecture governance and roadmap execution while influencing senior stakeholders across IT Operations Cloud SRE and Service Management functions.

Key Responsibilities:

Define the enterprise AIOps architecture and reference patterns across observability event intelligence automation and service management layers.
Lead the evaluation selection and architecture design of AIOps platforms such as Moogsoft BigPanda Dynatrace Splunk Datadog and ServiceNow ITOM at scale.
Design end-to-end observability architectures spanning metrics logs traces topology telemetry and business service mapping across hybrid environments.
Establish AI/ML-driven operational models for anomaly detection event correlation root cause analysis predictive operations and self-healing automation.
Define AIOps operating models governance frameworks and integration patterns aligned with ITSM SRE DevOps and CloudOps.
Lead client-facing advisory engagements including executive workshops AIOps maturity assessments target-state design and multi-year transformation roadmaps.
Architect AIOps integration across hybrid cloud platforms including AWS Azure GCP VMware OpenStack Kubernetes and container ecosystems.
Oversee the design of automation and remediation frameworks leveraging Python APIs event-driven automation and workflow orchestration tools.
Guide and review proof-of-concepts (PoCs) pilots and scaled implementations ensuring architectural integrity and value realization.
Drive solution storytelling business cases executive presentations and pre-sales pursuits related to AIOps and intelligent operations.
Mentor senior engineers and consultants providing architectural direction technical governance and design assurance across engagements.

Qualifications:

1215 years of experience in IT Operations Observability AIOps Automation and Service Management.
Proven experience designing enterprise-scale AIOps and observability architectures across complex hybrid environments.
Deep understanding of AIOps principles including event intelligence anomaly detection RCA predictive analytics and closed-loop automation.
Strong hands-on and architectural expertise with platforms including:
- AIOps & Observability: Moogsoft Splunk (Core & ITSI) Dynatrace (Davis AI) Datadog
- ITOM & Service Management: ServiceNow
Strong proficiency in automation scripting and integration using Python REST APIs event streams and workflow engines.
Extensive experience in client-facing consulting advisory and transformation leadership roles.
Bachelors degree in Computer Science Engineering or a related field; Masters degree preferred.

Preferred Certifications

IBM Certified Specialist Watson AIOps
Splunk Core / Admin / ITSI Architect Certifications
Dynatrace Professional / Master Certification
Datadog Advanced Monitoring Certification
Moogsoft Advanced Certification
ServiceNow ITOM / ITSM Architect Certifications

Key Competencies:

Enterprise architecture mindset with strong systems-thinking capabilities.
Ability to translate complex technical architectures into business-aligned outcomes.
Executive-level communication and stakeholder management skills.
Strong consulting orientation with experience driving value realization and transformation outcomes.
Experience operating in global multi-vendor multi-cloud enterprise environments.

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Required Experience:

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