Analyst I III

Work Place Flexibility: Onsite

Legal Entity:Entergy Arkansas LLC

***This position may be filled as an Analyst I II or III depending on experience.***

Job Summary

The Analyst will gather interpret and use complex data to develop actionable steps that will improve processes and optimize results for improving our billing accuracy and timeliness. This role will also serve as a liaison to the Field Operations to provide education and job aids to improve data integrity of entries into the system related to manual meter reads meter installs etc. This role will partner closely with Entergys billing departments on billing exceptions to understand root cause and make improvements to the processes upstream to avoid billing exceptions.

Job Responsibilities

• Gather analyze and interpret data for problem solving to minimize meter exceptions and provide sustainable results
• Submit reports to the relevant department heads and management
• Find patterns and trends in the analyzed data
• Help management and other teams draw business goals and needs
• Formulate procedural manuals for department
• Must be adept to learning multiple data sources to provide insightful analysis and reporting.
• Develop strong relationships across the operations
• Provide support to ensure data integrity of information into the MDMS system
• Create job aids and other tools to further educate the organization on how the systems function end to end and what is needed to maintain accuracy and timeliness of bills
• Develop reporting to allow for more real time understanding of the functioning of the meters

Minimum Requirements - Education

High School Diploma

Desired: Bachelors Degree

Minimum Requirements - Experience

Analyst I: 0-2years of relevant experience

Analyst II: 2-4 years of relevant experience

Analyst III: 4-6years of relevant experience

Minimum Requirements - Knowledge skills and abilities:

• Ability to manage multiple projects and operate in a rapidly changing work environment.
• Proficiency in Excel CCS Maximo Click MDMS
• Knowledge of AMI and Smart Grid network management tools. Specific knowledge of Meter Data Management Software (MDMS) preferred.
• Strong ability to apply broad industry and commercial awareness to drive financial and operational performance.
• Excellent interpersonal skills; team player.
• Ability to resolve issues by leveraging resources throughout the organization.
• Excellent project management written and verbal communication skills.
• Excellent Critical thinking problem-solving and decision-making skills

Additional job duties/responsibilities:

Manage invoices reports change orders reconciliations and monthly cost tracking for HWY projects across the state.

Track permits manage bond space coordinate approvals and act as permitting SME for HWY projects with Contract Compliance group.

Set up projects in Microsoft Project track status/milestones adjust commit dates and create Minor Adds.

Conduct franchise/city/prior rights research using records and data sources for HWY projects across the state.

Primary Location: Arkansas-Little RockArkansas : Little Rock
Job Function: Professional
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 121855
Travel Percentage:25% to 50%

An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEO page or see statements below.

EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.