ServiceNow Support Engineer (HAM)
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
What does it feel like to be a ServiceNow Support Engineer (HAM) in Netcompany
As a ServiceNow Support Engineer (HAM) you will take full ownership of the ServiceNow Hardware Asset Management (HAM) module acting as a bridge between business processes and technical execution. You will combine a deep functional understanding of the hardware asset lifecycle with strong technical troubleshooting skills to ensure a stable accurate and continuously improving HAM environment.
As a ServiceNow Support Engineer (HAM) you will:
- Own end-to-end support of the ServiceNow HAM module
- Troubleshoot and resolve technical and integration issues
- Translate business requirements into technical solutions
- Ensure CMDB accuracy by monitoring AssetCI synchronization
- Implement improvements to dashboards reports and stockroom triggers
- Align HAM operations with ITIL processes and best practices
- Create and maintain documentation and training materials
Qualifications :
What would make you a fit for the role:
- University degree and 1 year of relevant experience in ServiceNow and Hardware Asset Management
- ITIL Foundation and ServiceNow System Administrator (CSA) certifications
- Hands-on experience with ServiceNow HAM Professional and ServiceNow ITSM
- Strong knowledge of ServiceNow fundamentals including UI Actions Business Rules and Client Scripts
- Understanding of the hardware asset lifecycle and hardware discovery tools
- Strong analytical and problem-solving skills with attention to detail
- Ability to work independently manage priorities effectively and communicate clearly
- Fluency in English and French both oral and written
It would also be a plus if you match some of the following:
- Certified Implementation Specialist Hardware Asset Management (CIS-HAM)
- Experience with additional ServiceNow products (ITSM CSM HRSD SPM etc.)
- ServiceNow development or scripting training
- Experience with Web Services (XML SOAP REST)
Additional Information :
Being a part of the Netcompany team you will be provided with:
- Opportunity to work in a modern environment
- Competitive compensation & benefits package
- Hospitalization plan
- Hybrid working model
- Meal and commuting allowance
- Well-being activities (on premises)
- Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business ad-hoc trainings)
- Personalized development plan for targeted career growth
If you are looking forward to be part of a diverse environment and have the opportunity to work alongside well-experienced professionals on challenging large-scale projects that directly impact millions of citizens around the globe then this is the place to be!
By joining Netcompany Belgium you will be an integral part of a distinguished team of 600 tech enthusiasts working for international projects primarily within the European Institutions market with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.
Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.
We ensure equal opportunities treatment and consideration to all candidates. Discrimination based on sex racial or ethnic origin religion or belief disability age sexual orientation or marital status physical or mental disability or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture we respect human rights and focus on creating a positive workplace where all employees are valued and where diversity and inclusion are a vital part of our everyday working experience.
In the following link you may find our CV Submission privacy notice: Work :
No
Employment Type :
Full-time
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
About Company
MUST BE BASED IN THE UK AND FULL RIGHT TO WORKJoin Netcompany in leveraging technological innovations to foster societal transformation.Netcompany was awarded 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024. As one of the f ... View more
