Guardrisk is the undisputed market leader in cell captive insurance and risk solutions. We are renowned for our innovative approach to cell captive structures and other alternative risk transfer solutions for our clients. Guardrisk offers clients custom designed cover and is registered in South Africa as an insurer for all statutory classes of non-life and life insurance business.
Responsible for Motor underwriting liasing with brokers policy administration new business quoting renewals endorsements in line with underwriting mandate financial functions debtors control via the Eezebee/SKI policy system.
Uploading Unpaid Letters and send unpaid notification to the brokers/ insurers.
Reconciling clients account as per broker request.
Credit control.
Loss ratio management.
Quoting on motor business within mandate.
Attending Broker and Insurer telephonic queries.
Uploading renewal listing and send renewal packs and Claims history to the brokers/ insurers.
Working on exception Reports (Monthly policies) and correcting errors on the policies.
Support to claims department by sending policy schedules and premium confirmation.
Preparing refund for the clients and send requisition to accounts department.
Processing policy endorsements new business and renewals.
Support to sales and marketing.
Attending to pre debit order report and audit reports.
Liaising with customers in respect of premium queries and complaints with a view to investigating and solving such queries and complaints efficiently.
Ensuring that the principles of TCF are delivered across every function performed with a specific focus on the achievement of:
TCF Outcome 6 (Customers do not face unreasonable post-sale barriers to change product switch provider submit a claim or make a complaint).
Capture the client in the Eezibee system.
Confirm payment of premium.
Credit control.
Portfolio management.
Qualifications
Matric
RE5 preferable
Studying towards insurance qualification
Experience
5 years underwriting experience.
5 years MS Office experience (Outlook Word Excel).
5 years Experience in Commercial Insurance.
Business Acumen
Understands how the business operates what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.
Client/ Stakeholder Commitment
Anticipates meets and exceeds clients needs by creating long lasting relationships that support the client value proposition supports their financial wellness and ensures client centricity.
Results & Solutions focused driven
Drive a sense of urgency focus accountability agility and execution to deliver business results.
Leads Change and Innovation
Actively leads change does what is right for the business and drives continuous improvement through innovation.
Collaboration
Prioritises the business interests of Guardrisk and invests in the success of the group by aligning effort across divisions.
Impact and Influence
Persuades convinces influences and inspires others both within Guardrisk and externally to win support loyalty and gain commitment to the purpose of MMI.
Networking
Create and maintain a useful network of expertise to advance the interest of Guardrisk
Diversity and Inclusiveness
Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.
Guardrisk is the leading provider of cell captive business and alternative risk transfer solutions in South Africa.