Digital Apprentice
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Job Location:
Jakarta Selatan - Indonesia
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
This role exists to ensure timely and effective handling of social media interactions supporting the brands digital presence and customer experience.
Accountabilities:
- Monitor and respond to comments messages and questions across platforms (Facebook Instagram TikTok etc.) using our brand tone and SOPs.
- Use AI tools (e.g. ChatGPT Meta AI) to assist in crafting responses.
- Escalate complex inquiries to the relevant internal teams.
- Identify trending topics or FAQs and share insights with the digital team.
- Assist in writing captions editing visuals and creating simple content using Canva or similar tools.
- Use AI tools to brainstorm ideas generate drafts/contents or enhance visuals.
- Contribute to mini-projects such as thematic content series or engagement experiments.
- Support live digital events by moderating chats answering questions and assisting with basic tech setup (camera mic streaming software).
- Help collect and organize engagement data during events.
- Compile weekly reports on social media interactions.
- Maintain a content archive and update the FAQ database.
- Support documentation of digital activities and learnings.
Qualifications :
- Fresh graduate in Marketing Communication or related field
- Previous internship or project experience in digital marketing and social media
- Strong written and verbal communication in Bahasa Indonesia and English
- Familiarity with social media platforms and digital tools (Canva Meta Business Suite)
- Interest in digital marketing content creation and customer engagement
- Experience with AI tools for content creation
- Experience in managing day-to-day social media activities including posting scheduling and responding to comments/messages across platforms like Instagram Facebook and TikTok.
- Familiarity with key performance indicators such as engagement rate reach impressions response time and follower growth. Ability to interpret these metrics to assess content performance and engagement quality.
Remote Work :
No
Employment Type :
Contract
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About Company
To help feed 10 billion people while reducing emissions and improve biodiversity. This is our mission as the global agriculture technology leader. With 59,000 employees in more than 100 countries and hundreds of thousands of agricultural partners worldwide, we are committed to transfo ... View more
