Nordics Ops Support

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

C&I Region Operations Nordics

GDS Overview

Global Delivery Services (GDS) Clients & Industries Operations team provides operational and decision-making support to the Clients & Industries Leadership and to various Global Markets functions.

Our diverse teams specialize in coordinating Business Development (BD) activities supporting Go-to-Market projects and providing operational support to the Clients and Industries organization. The team is spread across multiple locations around the globe.

Business unit specific description Strategy Executions & Operations Nordics

As part of the Strategy Executions & Operations the Associate will be responsible for a diverse set of functions including support for Business Leaders reporting and analysis delivery management and client relationship management. The role demands a high level of accuracy and a commitment to timeliness reflecting the teams emphasis on precision and reliability.

In addition the position requires excellent communication skillsboth written and verbalacross platforms such as email and Microsoft Teams.

Your key responsibilities:

• Facilitate network meetings develop actionable collaterals and drive action items till closure.
• Provide business insights project planning and coordination as well as budget management support.
• Support stakeholders in transformation programs control financials and measure ROI.
• Innovate automate and standardize processes to build efficiencies.
• Help increase impact of the outlined strategies and run seamless day-to-day operations.
• Read understand and sanitize the data build reports and provide insights.
• Drive meetings build presentations that interpret the data and create valuable business insights.

Skills and attributes for success

• Capable of engaging effectively with multiple and senior stakeholders understanding the objectives of their programs/initiatives.
• Interact effectively and maintain good rapport among a diverse group of team members customers and colleagues demonstrating tact and diplomacy.
• Interact directly with the stakeholders to capture first level requirements for the projects and capture the requirements for complex projects.
• Effectively handle routine tasks including follow-up and respond appropriately to unexpected situations communicating the concerns to Strategy Executions & Operations leadership as required.
• Demonstrate best work practices within department and among other teams.

To qualify for the role ideally you should have

• Strategic Thinking: Ability to anticipate risks and opportunities think proactively forecast potential outcomes and recommend effective solutions.
• Process Automation: Exposure in automating workflows using Excel and Microsoft Power Platform tools such as PowerApps and Power Automate.
• Data Visualization: Familiar with tools like Power BI for creating insightful visual dashboards.
• Continuous Learning: Self-driven with a strong commitment to ongoing learning and skill enhancement.
• Interpersonal Skills: Demonstrates confidence maturity and the ability to build and maintain strong client relationships.
• Cultural Intelligence: Open-minded and respectful of diverse perspectives with an awareness of cultural influences on decision-making.
• Emotional Intelligence: Sensitive and empathetic in interactions with the ability to regulate emotions and adapt effectively to different environments.
• Solution-Oriented Mindset: Demonstrates the ability to remain focused on finding effective solutions amidst ambiguity or uncertainty rather than dwelling on the problem.
• Positive Attitude & Resilience: Exhibits enthusiasm for learning a proactive approach to challenges the ability to perform under pressure and a creative mindset for thinking beyond conventional boundaries.

Ideally youll also have

• Graduate / post-graduate degree - (BusinessAdministration and Management) with 2 to 4 years of work experience.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.