The primary role for this position is to manage and be responsible for the daily operations of the MICRO Feed Ingredient ration record change process for both feedlot and dairy Micro Weigh System (MWS) customers by conversing with facility owners managers as well as their consulting nutritionists and veterinarians. This position requires in-depth knowledge and understanding of medicated feeds including their proper use and inclusion into feed in order to meet FDA cGMP regulations.

Shift Hours: 8:00am - 5:00pm

Location: 8701 Center Port Blvd. Amarillo TX 79108 United States of America

Primary Duties and Responsibilities:

Manage daily operations of the Customer Cost Sheet / Ration Record System which requires constant judgement decisions in regards to medicated feed ingredient usage and implementation at the customers location for both beef and dairy MWS customers.
Conveys the technical information concerning drug levels for correctly programming the MWS to Micros Sales/Service Representatives in order to implement ration change requests from consulting nutritionists and veterinarians.
Responsible for the daily management of customer Feed Ingredient pricing schedules in the Ration Database.
Consults with feed yard & dairy customers and their nutritionist / veterinarians to determine correct feeding levels for medicated feed ingredients.
Provide and be able to explain Feed Ingredient Master Formulas to feed yards/dairies and their nutritionists/veterinarians.
Coordinate & train other Feed Ingredient team members to review MWS Ration Print Outs for accuracy on a daily basis.
Manage all micro ingredient product price changes to customers for both USA and Canada throughout the year.
Responsible for reviewing for accuracy the drug level changes made by the Micro Serviceman and instructing them implementing corrections if needed.
Manage & oversee Master Formula retention in Customer FDA Drug Files.
Responsible for reviewing micro ingredient product pricing changes.
Analyze for accuracy the customer FDA Drug File and provide updates as needed in order to assure compliance with Federal Laws.
Oversee for accuracy all micro ingredient product Blue Bird labeling and provide to feed yards and dairy customers in order to meet with FDA requirements.
Develops and Maintains a Feed Ingredient Product Technical database which requires a working knowledge of the feed ingredient products utilized in the beef & dairy industries.
Performs other duties as assigned.

Experience and Educational Requirements:

A Bachelors degree in animal science animal nutrition agriculture or related field is preferred. An Associates degree/Two years of college Two (2) years of related work experience OR four (4) years of related work experience can be in place of a Bachelors degree. Proficiency in Microsoft Office (Excel Word PowerPoint). Proven customer service skills. Knowledge of the livestock animal health industry is preferred. Two plus years of administrative support including experience in accounting is required. Proven customer service skills. Proficiency in Microsoft Office (Excel Word PowerPoint). High School diploma required. Knowledge of the livestock animal health industry preferred.

Minimum Skills Knowledge and Ability Requirements:

Customer Service: Is customer oriented sensitive and responsive to customer needs and priorities; establishes effective working relationships with customers and gains their respect and loyalty; identifies and takes appropriate action on customer needs.

Flexible/Adaptable: Views change or problems as an opportunity to grow professionally and to develop new and better ways to do things; adjusts readily to alterations in routine; copes effectively with changes in scope or type of work.

Work Commitment: Pursues commitments and action plans until the desired objective is achieved or is no longer reasonably attainable; strives to achieve organizational and individual performance goals; willingly expends extra effort when necessary to get the job done.

Problem Solving: Recognizes that a problem exists (i.e. that there is a discrepancy between what is and what should be); identifies possible reasons for the discrepancy and devises and implements a plan of action to resolve it.

Take Initiative: Assumes responsibility for necessary actions or problem resolution when accountability is not clear; appropriately initiates behavior on projects or other initiatives without requiring explicit management direction or guidance; knows when management involvement is required and seeks it out.

Know the Organization: Understands the companys objectives; knows the structure of the organization; works effectively within the organization to achieve results; works continuously to make linkages and build networks within the organization

What Cencora offers

We provide compensation benefits and resources that enable a highly inclusive culture and support our team members ability to live with purpose every addition to traditional offerings like medical dental and vision care we also provide a comprehensive suite of benefits that focus on the physical emotional financial and social aspects of wellness. This encompasses support for working families which may include backup dependent care adoption assistance infertility coverage family building support behavioral health solutions paid parental leave and paid caregiver leave. To encourage your personal growth we also offer a variety of training programs professional development resources and opportunities to participate in mentorship programs employee resource groups volunteer activities and much more. For details visit time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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