Would you like to join the leading international intergovernmental organization
The CIS Technician (Operations & Exercises) position is a hands-on mission-critical role supporting NATOs exercise and event activities in Norfolk VA. The technician will be integral to the planning deployment and support of CIS (Communications and Information Systems) infrastructure during military exercises conferences and other ad-hoc events. This role requires a blend of technical expertise operational coordination and experience working within NATO CIS environments.
Responsibilities:
Exercise Support
Supports Local Technical Support teams in build-up deployment and tear-down activities related to exercises.
Assists in planning support of local exercise requirements.
Assists in maintaining CSU Norfolk annual exercise calendar and exercise support planning documents.
Assist in site surveys and collecting lessons identified.
Assist logisticians by receiving and storing CIS equipment and controlling access to it.
Ad-Hoc events support
Coordinates all CIS requirements in relation to set up deployment and tear-down activities related to events and conferences.
Works with CSU change coordinators and local technical teams to assess customer requirements and provide response to customer requests for support.
Assist in maintaining overview of ad-hoc event support activity and effort throughout the year.
Essential Qualifications & Experience:
Minimum 3 years experience working in an ICT CIS environment.
Minimum 3 years experience supporting IT users desktop hardware and software.
Minimum 3 years experience working in an IT administration role.
Minimum 3 years experience supporting NATO exercises as IT staff
Experience of providing hands on technical assistance across a diverse range of CIS equipment including but not limited to Workstations Laptops scanners printers and VTC equipment.
Background and experience in NATO static and deployable CIS equipment and networks.
Working knowledge of policy procedures and organization of NATO CIS.
Working knowledge of ITIL processes and procedures (incident change configuration and asset management)
Working knowledge of ITSM ticketing tools (BMC Remedy).
Working knowledge of Active Directory.
Working knowledge of SharePoint would be advantageous.
Working knowledge of current operating systems and office automation software.
If youve read the description and feel this role is a great match wed love to hear from you! Click Apply for this job to be directed to a brief questionnaire. It should only take a few moments to complete and well be in touch promptly if your experience aligns with our needs.
Would you like to join the leading international intergovernmental organizationThe CIS Technician (Operations & Exercises) position is a hands-on mission-critical role supporting NATOs exercise and event activities in Norfolk VA. The technician will be integral to the planning deployment and support...
Would you like to join the leading international intergovernmental organization
The CIS Technician (Operations & Exercises) position is a hands-on mission-critical role supporting NATOs exercise and event activities in Norfolk VA. The technician will be integral to the planning deployment and support of CIS (Communications and Information Systems) infrastructure during military exercises conferences and other ad-hoc events. This role requires a blend of technical expertise operational coordination and experience working within NATO CIS environments.
Responsibilities:
Exercise Support
Supports Local Technical Support teams in build-up deployment and tear-down activities related to exercises.
Assists in planning support of local exercise requirements.
Assists in maintaining CSU Norfolk annual exercise calendar and exercise support planning documents.
Assist in site surveys and collecting lessons identified.
Assist logisticians by receiving and storing CIS equipment and controlling access to it.
Ad-Hoc events support
Coordinates all CIS requirements in relation to set up deployment and tear-down activities related to events and conferences.
Works with CSU change coordinators and local technical teams to assess customer requirements and provide response to customer requests for support.
Assist in maintaining overview of ad-hoc event support activity and effort throughout the year.
Essential Qualifications & Experience:
Minimum 3 years experience working in an ICT CIS environment.
Minimum 3 years experience supporting IT users desktop hardware and software.
Minimum 3 years experience working in an IT administration role.
Minimum 3 years experience supporting NATO exercises as IT staff
Experience of providing hands on technical assistance across a diverse range of CIS equipment including but not limited to Workstations Laptops scanners printers and VTC equipment.
Background and experience in NATO static and deployable CIS equipment and networks.
Working knowledge of policy procedures and organization of NATO CIS.
Working knowledge of ITIL processes and procedures (incident change configuration and asset management)
Working knowledge of ITSM ticketing tools (BMC Remedy).
Working knowledge of Active Directory.
Working knowledge of SharePoint would be advantageous.
Working knowledge of current operating systems and office automation software.
If youve read the description and feel this role is a great match wed love to hear from you! Click Apply for this job to be directed to a brief questionnaire. It should only take a few moments to complete and well be in touch promptly if your experience aligns with our needs.
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