Main missions
- Ensure that all defined processes are implemented with the operational team on a daily basis
- Assist in the setup and monitoring of the quality related KPIs
Main functions
- Process mapping and establishing an audit grid for each operational process
- Implement and create audits and their follow-up with cross-functional teams (operations sales projects quality customer service linehaul etc.)
- Attend weekly quality reviews with cross-functional teams
- Challenge processes to improve KPIs with elaborating new functions in system / in operationnal flow
- Collobarate with OPS teams on daily issues encountered and report Root Cause / Action plan
- Data crunsh on quality topics related to KPI / process improvement
Requirements:
1. Master degree in logistics / supply chain / lean management
2. Hard skills required for this job: KPI creation and monitoring New/ improve processus / lean Deep dive analysis SQL (must)
3. French English and Chinese can work as working language.
Main missions- Ensure that all defined processes are implemented with the operational team on a daily basis- Assist in the setup and monitoring of the quality related KPIsMain functions- Process mapping and establishing an audit grid for each operational process- Implement and create audits and thei...
Main missions
- Ensure that all defined processes are implemented with the operational team on a daily basis
- Assist in the setup and monitoring of the quality related KPIs
Main functions
- Process mapping and establishing an audit grid for each operational process
- Implement and create audits and their follow-up with cross-functional teams (operations sales projects quality customer service linehaul etc.)
- Attend weekly quality reviews with cross-functional teams
- Challenge processes to improve KPIs with elaborating new functions in system / in operationnal flow
- Collobarate with OPS teams on daily issues encountered and report Root Cause / Action plan
- Data crunsh on quality topics related to KPI / process improvement
Requirements:
1. Master degree in logistics / supply chain / lean management
2. Hard skills required for this job: KPI creation and monitoring New/ improve processus / lean Deep dive analysis SQL (must)
3. French English and Chinese can work as working language.
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