Hawk Link Coordinator

Lawrence, KS - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

60% Student Support and Engagement

Participate in targeted calling campaigns each with a specific call to action including campaigns that support students as they transition to college and campaigns that help mitigate barriers to progression.
Provide oversight and participate in all aspects of KUs Tri-Alpha Honors Society including development of mentorship opportunities organization of chapter meetings and chapter events including the annual induction ceremony and webpage development.
Deliver a defined communication strategy to students identified in KUs early intervention system and directly link students to support services offered through Jayhawk Academic Advising Financial Aid & Scholarships Student Access Center Wingspan Counseling & Psychological Services and other departments across campus as appropriate.
Provide same-day responses to students using the Hand Raise feature in EAB (Jayhawk GPS/Navigate 360) to quickly and efficiently problem-solve by connecting students with information providing referrals and scheduling appointments as needed.
Document andmaintainall communication with students resulting from appointments email phone and walk-ins using university-approved systems.
Hold a caseload of approximately 200 Jayhawk Jumpstart students and use innovative proactive outreach to support students as they progress through their first year at KU and beyond.
Develop rapport and productive relationships with students by creating a community of care that allows students to grow and thrive.
Work alongside a team of professional and student staff to provide a welcoming office environment that offers daily availability for walk-in appointments.
Maintain the Hawk Link lounge - a communal space for all students that supports group study and student connection - and use the space to post important announcements about university deadlines events or opportunities.

35% Programming andEventSupport

Participate fully in the planning implementation and marketing of core Hawk Link events including Jayhawk Jumpstart First-Gen Week activities and Tri-Alpha induction ceremony which require some weekend and evening availability.
Collaborate on multiple events with campus partners each semester to maintain a strong and cohesive support network.
Incorporate outcome measure tracking for all events including the collection of data from event registration event participation interest inventories pre and post assessments and satisfaction surveys.
AttendHawk Link Student Specialiststaff meetings training and professional development in conjunction with other Hawk Link Coordinators.

5% Other Duties as Assigned by Academic Success Leadership

Attendrelevant staff meetings andtrainingsrelated to Academic Success Initiatives.
Use University-approved systems for all student records and adhere to Academic Success technologyusestandards and FERPA guidelines.
Serve on departmental and campus committees as assigned.
Other duties as assigned by Academic Success Leadership.

Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for the Office of Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.

Work Schedule
M-F 8a-5p

Contact Information to Applicants
Jaime Appelwick

Bachelors Degree with one (1) year of relevant experienceOR Masters Degree.
One (1) year of experience workingin an educationalsetting or customer service role.
Priorexperience with technology systems (such as Microsoft Office suite MS Teams Google suite etc.) as evidenced in application materials.
Excellent written communication skills asdemonstratedby cover letter and resume.

This position requires a formal degree in the cited discipline area(s) to ensure that candidates have advanced knowledge analytical skills and professional competencies necessary to perform the duties of the position. The level of degree is commonly recognized as the standard qualification for similar roles in the public and private sector ensuring that the university remains competitive with industry aligned practices enhances collaboration with external partners and supports the delivery of services and programs that meet professional and market-driven expectations.

Experience creating andfacilitatingstudent events workshops or other student engagement opportunities in a higher education setting as evidenced in application materials.
Masters degree in education counseling psychology special education social work liberal arts or related field.
Experience workingcollaboratively on a teamas shown in application materials.
Experience co-leading projects as evidenced in application materials.
Experience in academic support services advising or academic coaching servicesat an institution of higher education as evidenced in application materials.
Experience with web-based student retention software such as EAB (Jayhawk GPS/Navigate 360) as shown in application materials.
Experience managingmultiple projects and prioritizingtasks to produce high-quality work by established deadlines as evidenced in application materials.

Position Overview
Hawk Link Coordinators at the University of Kansasare charged with implementing initiatives to advance Hawk Links position as a campus-wide student support system. Hawk Link Coordinators utilize proactive outreach and innovative engagement strategies to promote the academic professional and personal success of all Jayhawks with special emphasis on first-generation and Pell-eligible college students. These initiatives are also in alignment with institutional/unit/division goals to improve access and retention at the University of Kansas.

The Hawk Link Coordinator will cultivate opportunities designed to facilitate a successful transition to college through graduation and beyond alongside a team of professional staff cross-trained to provide holistic support. Reporting to the Director this position assists students with navigating campus identifying campus resources and accessing opportunities for academic and professional development.

Unit Overview:
Hawk Linkis a campus-wide student support program designed to support the retention academic success and careerpathwaypreparation of KUundergraduate and holistic engagement and cross-trained support Hawk Link provides student-facing services programming scholarshipmanagementand community building. Hawk Link is part ofAcademicSuccess Initiatives withinAcademic Affairsat KUalong withAcademic Success Operations the Military-Affiliated Student Center and Academic Success Navigators.

Academic Success Overview:
Academic Successadvocatesfor andstrategicallyadvanceseducation at the University of Kansas. Weworkwith students from orientation to graduation providing them with high-quality data-driven academic and career advising targeted academic support systems and networks and empowering and engaging experiential learning. We serve the university coordinating with faculty staff and students throughout KU to further educational initiatives and strategic goals.

In addition to the online application the following documentsare required tobe considered for this position:

Cover letter describing how you meet the required and preferred qualifications.
Resume.
List of three (3) professional references including at least one (1) previous or current supervisor.

Only complete applications will be considered.

Application review begins Monday February 16 2026 and will continue until a qualified pool of applicantsisidentified.

Travel is less than 25% for occasional required meetings with advance noticeas well as event planning-related local weekend and evening availability is required for events.

This positionis student-facing andrequires working on-siteat the Lawrence Campus. Limited hybrid work may be an option during breaks when classes are not in session.

Required Experience:

60% Student Support and EngagementParticipate in targeted calling campaigns each with a specific call to action including campaigns that support students as they transition to college and campaigns that help mitigate barriers to progression.Provide oversight and participate in all aspects of KUs Tri...

60% Student Support and Engagement

Participate in targeted calling campaigns each with a specific call to action including campaigns that support students as they transition to college and campaigns that help mitigate barriers to progression.
Provide oversight and participate in all aspects of KUs Tri-Alpha Honors Society including development of mentorship opportunities organization of chapter meetings and chapter events including the annual induction ceremony and webpage development.
Deliver a defined communication strategy to students identified in KUs early intervention system and directly link students to support services offered through Jayhawk Academic Advising Financial Aid & Scholarships Student Access Center Wingspan Counseling & Psychological Services and other departments across campus as appropriate.
Provide same-day responses to students using the Hand Raise feature in EAB (Jayhawk GPS/Navigate 360) to quickly and efficiently problem-solve by connecting students with information providing referrals and scheduling appointments as needed.
Document andmaintainall communication with students resulting from appointments email phone and walk-ins using university-approved systems.
Hold a caseload of approximately 200 Jayhawk Jumpstart students and use innovative proactive outreach to support students as they progress through their first year at KU and beyond.
Develop rapport and productive relationships with students by creating a community of care that allows students to grow and thrive.
Work alongside a team of professional and student staff to provide a welcoming office environment that offers daily availability for walk-in appointments.
Maintain the Hawk Link lounge - a communal space for all students that supports group study and student connection - and use the space to post important announcements about university deadlines events or opportunities.

35% Programming andEventSupport

Participate fully in the planning implementation and marketing of core Hawk Link events including Jayhawk Jumpstart First-Gen Week activities and Tri-Alpha induction ceremony which require some weekend and evening availability.
Collaborate on multiple events with campus partners each semester to maintain a strong and cohesive support network.
Incorporate outcome measure tracking for all events including the collection of data from event registration event participation interest inventories pre and post assessments and satisfaction surveys.
AttendHawk Link Student Specialiststaff meetings training and professional development in conjunction with other Hawk Link Coordinators.

5% Other Duties as Assigned by Academic Success Leadership

Attendrelevant staff meetings andtrainingsrelated to Academic Success Initiatives.
Use University-approved systems for all student records and adhere to Academic Success technologyusestandards and FERPA guidelines.
Serve on departmental and campus committees as assigned.
Other duties as assigned by Academic Success Leadership.

Bachelors Degree with one (1) year of relevant experienceOR Masters Degree.
One (1) year of experience workingin an educationalsetting or customer service role.
Priorexperience with technology systems (such as Microsoft Office suite MS Teams Google suite etc.) as evidenced in application materials.
Excellent written communication skills asdemonstratedby cover letter and resume.

Experience creating andfacilitatingstudent events workshops or other student engagement opportunities in a higher education setting as evidenced in application materials.
Masters degree in education counseling psychology special education social work liberal arts or related field.
Experience workingcollaboratively on a teamas shown in application materials.
Experience co-leading projects as evidenced in application materials.
Experience in academic support services advising or academic coaching servicesat an institution of higher education as evidenced in application materials.
Experience with web-based student retention software such as EAB (Jayhawk GPS/Navigate 360) as shown in application materials.
Experience managingmultiple projects and prioritizingtasks to produce high-quality work by established deadlines as evidenced in application materials.

In addition to the online application the following documentsare required tobe considered for this position:

Cover letter describing how you meet the required and preferred qualifications.
Resume.
List of three (3) professional references including at least one (1) previous or current supervisor.

Only complete applications will be considered.

Application review begins Monday February 16 2026 and will continue until a qualified pool of applicantsisidentified.

Travel is less than 25% for occasional required meetings with advance noticeas well as event planning-related local weekend and evening availability is required for events.

This positionis student-facing andrequires working on-siteat the Lawrence Campus. Limited hybrid work may be an option during breaks when classes are not in session.

Required Experience:

Key Skills

Corporate Risk Management
Electronics
Infection Control
Bakery
ELV
Accident Investigation

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About Company

University Of Kansas

Thank you for your interest in employment with the University of Kansas. If you need assistance with the application process please contact Human Resources at [email protected] or 785-864-4946.

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