Client Relationship Specialist
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a highly professional and client-focused Client Relationship Specialist to support and strengthen relationships with assigned clients in a fully remote environment. The successful candidate will serve as a key liaison between clients and internal teams ensuring high-quality service delivery timely issue resolution and ongoing client satisfaction.
This position is strictly limited to candidates who currently reside in the United States and are legally authorized to work in the U.S. Applications from individuals residing outside the United States will not be considered.
Key Responsibilities:
Serve as a primary point of contact for client inquiries and service requests
Maintain regular communication with clients to understand needs and expectations
Coordinate with internal departments to resolve client issues efficiently
Monitor service delivery and client satisfaction metrics
Maintain accurate client records and documentation within CRM systems
Support account renewals service reviews and client onboarding activities
Escalate complex issues to appropriate stakeholders and track resolution
Contribute to continuous improvement of client service processes
Required Qualifications:
Bachelors degree in Business Administration Communications or a related field
Minimum of 35 years of experience in client services customer relations or account support
Strong interpersonal communication and problem-solving skills
Ability to manage multiple client relationships simultaneously
Proficiency with CRM systems and remote collaboration tools
Ability to work independently and effectively in a remote environment
Preferred Qualifications:
Experience in professional services financial services healthcare or SaaS industries
Demonstrated success in client satisfaction and retention
Experience working with enterprise or high-value accounts
Compensation:
Annual Salary Range: $70000 $100000 USD commensurate with experience skills and geographic location
Performance Incentives: Eligibility for annual performance-based bonuses
Benefits:
Comprehensive medical dental and vision insurance
401(k) retirement plan with employer matching
Paid time off sick leave and paid holidays
Life short-term and long-term disability insurance
Professional development and training opportunities
Flexible remote work arrangements
Employee assistance and wellness programs
Work Authorization & Residency Requirement:
Must be legally authorized to work in the United States
Must currently reside within the United States
Applications from candidates residing outside the U.S. will be automatically rejected
Key Skills
- Business Development
- Sales Experience
- Loyalty Marketing
- Portfolio Management
- Wealth Management
- Financial Services
- Algebra
- Territory Management
- Banking
- Relationship Management
- Customer relationship management
- Geometry
