FInance and Sales Production Manager

Chevy Chase Acura

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profile Job Location:

Bethesda, MD - USA

profile Monthly Salary: Not Disclosed
Posted on: 9 hours ago
Vacancies: 1 Vacancy

Job Summary

The Managers primary responsibility is to control the sales experience for efficiency and profitability. The ideal candidate will utilize their Sales and FI management abilities to create a seamless and customer-centric process from start to finish. He/She will also be responsible for supervising and motivating product specialist. Thus training and encouraging strategies to virtually sell more vehicles. Additionally The Manager will oversee the online/showroom buying process and supervisor the F&I responsibilities of the pre-owned department. He/She will be the single point of contact for the Sales and Finance process to promote transparency efficiency profitability and customer satisfaction

Responsibilities
  • Handle desking rate quotes and completion of paperwork to federal and company standards
  • Develop and monitor guidelines for working with customer to ensure top customer satisfaction and a seamless buying process
  • Oversee and monitor the performance and manage pre-owned internet leads
  • Coach and train sales staff on certified programs and used vehicle-related issues.
  • Coach and train sales staff to enhance the development of skills and value building of sales processes
  • Coach and train the sales staff regarding the benefits of financing insurance and VSCs
  • Coach and train the sales staff maximize appointment ratio from internet leads
  • Ensure timely and proper email responses on used vehicle inquiries

Qualifications
  • Ability to read and comprehend instructions and information
  • Knowledge or ability to quickly comprehend software for DMS FI menu CRM and management tools
  • Completely understand the pre-owned CPO programs Knowledge of computer systems and related programs and Be acutely informed of all factory incentives and programs
  • Automotive Sales Management (2 yrs. preferred) & Automotive F&I Management (2 yrs. preferred)
  • Understanding of compliance regulation
  • Ability to understand and utilize incentive programs for Lease retail or cash

Required Experience:

Manager

The Managers primary responsibility is to control the sales experience for efficiency and profitability. The ideal candidate will utilize their Sales and FI management abilities to create a seamless and customer-centric process from start to finish. He/She will also be responsible for supervising an...
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Key Skills

  • Financial Services
  • Financial Models
  • Communication skills
  • General Ledger Accounting
  • Account Management
  • ERP
  • Payroll
  • External Auditors
  • Analytical Skills
  • Credit Card
  • Financial Statements
  • Annual Budgets
  • Business unit
  • Customer Relationship
  • Financial Management

About Company

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WHO WE ARE: Chevy Chase Acura, located in the heart of Bethesda, Maryland, has been a cornerstone of the community since 1939. We take pride in being consisten...

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