Media Reputation Specialist I
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Job Location:
Makati City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Come and Join a growing and dynamic ITcompanylocated in both great cities in the Philippines - Makati & Cebu
Office Location: Chino Roces Makati City Philippines
Individual contributor
Media Reputation Specialist I
Main Job Function
Provide on-going online listening and alerting for the client
Manage and organize media monitoring data for accuracy
Responsibilities
To monitor online news and social media conversations about the client its competitors and the industry
To provide timely alerts to the client of potential reputational risks
To manage and maintain the accuracy and organization media monitoring data ensuring proper categorization tagging and storage for efficient analysis to support reputation management initiatives
To deliver end-of-day listening activity reports and facilitate calls to ensure seamless shift handovers
To assist in gathering relevant data for reputation analysis and monthly reports ensuring accuracy and alignment with client objectives
To regularly collaborate with the Paris Reputation Management Team
To ensure the accurate and up-to-date management of internal trackers by regularly updating data
To coordinate with Lead and escalate issues according to a predefined process
Qualifications
Bachelors degree in Literature Journalism Marketing Public Relations or a related field
Proficiency in English communication both written and verbal
Strong analytical skills with the ability to interpret diverse information from multiple sources
Excellent report writing skills with the ability to create clear concise and actionable insights
Effective time management and organizational skills with the ability to meet deadlines
Basic knowledge in Microsoft Office or Google Workspace (Word/Docs Excel/Sheets PowerPoint/Slides)
Willingness to work flexible hours including night shifts weekends and holidays as needed
Adaptable and comfortable in a fast-paced evolving environment
Strong interpersonal skills with the ability to collaborate effectively across teams
Demonstrates accountability by taking responsibility for actions decisions and outcomes
Capable of working independently with minimal supervision while maintaining high-quality results
Nice to Have
Familiarity with media monitoring platforms (Sprinklr Onclusive Storyclash etc)
Working experience with copywriting/proofreading
Previous experience working with international clients or foreign counterparts
Strong critical thinking and problem-solving abilities
Basic knowledge of AI tools and Large Language Models (LLMs) such as ChatGPT to enhance productivity and streamline tasks
Basic knowledge of using JIRA Confluence and Slack
Values and personality
Open-minded and likes diversity
Reliability
Adaptability
Accountable
Integrity
Results-driven
Proactive
Team player
Creativity
Work set-up and working hours:
- 2:30pm - 11:30pm PHT Monday to Friday
- Hybrid Setup
Working at Datawords Philippines you will enjoy:
- Hybrid setup with hybrid allowance
- Competitive Salary
- Shift incentive
- Health Insurance Policy with Dental Optical and ComPsych coverage
- Learning opportunities access to Linkedin Learning courses
- Local and International training/business trip opportunities
- Vacation leave Sick Leave Offered Leave Marriage Leave Birthday Leave
- Virtual and Onsite Health and Wellness Programs
- Inclusive Fun and Unique Datawords Culture where EVERYONE MATTERS!
WHO WE ARE
Datawords - International Digital Marketing Powered by Multicultural Technologies.
We see technology from a multicultural point of view which is why our agency creates and proposes cutting edge solutions and innovations that scale quickly to any market.
We always aim to offer the best multicultural digital experience to our clients and have acquired several agencies with specific expertise in recent years:Digiprod an audio-visual production companyVanksen a digital strategy company and87seconds a creative video a world driven by disruption we constantly challenge ourselves to improve our solutions and technology such asWezen. We focus both on organic growth and are always on the lookout for interesting acquisitions to complement our existing offering.
Datawords was born out of a vision of communication that transcends all borders to reach the broadest possible audience everywhere across the globe. At the heart of that vision is a mix of technological mastery and communications expertise that drives every aspect of our brand DNA down to our very name.
Technology may be at the heart of what we do but people are at the heart of who we are. They are the ones who make Datawords a singular place to work for and with.
From every corner of the globe our employees bring not only their local language and culture but their individual energies passions and motivations to the job each day. The result is a true melting pot of knowledge skill and perspective in which solutions are never far away.
As technology advances faster and faster and the world becomes smaller every day our team is made to change
and grow with the times. Because words and technology are only as meaningful as the people behind them.
Come and Join our Growing and Talented Team at Datawords Philippines!
We believe that diversity and inclusion are essential to the success of our company. We are committed to creating an inclusive working environment where every employee whatever their abilities can flourish. Datawords guarantees fairness for all during the recruitment process regardless of gender ethnic origin religion sexual orientation social status disability or age.
Required Experience:
IC
Key Skills
- Quality Assurance
- Client Relation
- Target Audience
- Media Planning
- Trend Analysis
- Market Research
- Email Campaigns
- Social Channels
- Campaign Management
- Client Service
- Current Events
- News Stories
- Powerpoint
- Data Analysis
- Analytics
