Content Designer, Enterprise Growth

About Anthropic

Anthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together to build beneficial AI systems.

About the role

As a Content Designer on the Enterprise Growth team youll shape how the worlds most sophisticated organizations understand and adopt Claude. Youll work across product marketing and sales to design content experiences for enterprise decision-makers in finance sales operations and life sciencesindustries where precision trust and compliance arent negotiable.

This role sits at the intersection of strategy and craft. Youll translate Claudes capabilities into value propositions that land differently for a CFO evaluating AI for financial analysis than for a pharma researcher assessing tools for literature review. Youll build the content foundationsvoice positioning educational materialsthat help enterprises trust AI in high-stakes contexts. And youll execute across the full journey: thought leadership sales enablement product onboarding and customer success.

Youll also use Claude as a core part of how you workwriting thinking prototypingand bring what you learn back into the content you create for customers.

Responsibilities:

• Own content strategy for enterprise growth across finance healthcare and life sciencesshaping how regulated industries understand Claudes unique value proposition around capability safety and trust
• Use Claude extensively in your own work: writing ideating testing and refining. Model the AI fluency we want to help enterprise customers build and bring those insights back into the content you create
• Design whole content experiences. Prototype in Figma collaborate closely with engineering and be comfortable enough with code to understand how your content surfaces in the product
• Develop prompts interaction patterns and educational content that help enterprise users get value from Claude quicklyteaching people to think with AI not just use it
• Add to our scalable content systemsagents frameworks toolsthat maintain quality at velocity without becoming bottlenecks
• Design onboarding experiences and best practice guides that accelerate time-to-value
• Shape product experiences that feel native to enterprise contexts collaborating cross-functionally to ensure terminology flows and interactions land with sophisticated buyers

What were looking for:

• 6 years in content design UX writing or content strategy with at least 3 years focused on B2B or enterprise products
• Genuine curiosity about AI and how it changes your craft. You use Claude (or other LLMs) in your actual work as a thinking partner. You have opinions about what outputs are good enough where it falls short and how to bridge that gap
• Comfort with code. You dont need to be an engineer but you can read a codebase ship small changes and collaborate fluently with developers
• Strong prototyping instincts and fluency in Figma. You think in interactions
• Experience developing content for complex technical products and sophisticated buyersfintech dev tools healthcare or similar
• Understanding of enterprise buying journeys and the ability to craft content that works for end users practitioners and executives simultaneously
• Portfolio that shows strategic thinking clear writing for technical audiences and content that moved business metrics
• Track record of building from scratch. Youve created content systems not just inherited them. Youre energized by ambiguity not paralyzed by it

Strong candidates may also have:

• Experience in regulated industries or with compliance-sensitive content
• Background in sales enablement or solutions marketing
• History of conducting user research and customer interviews to shape content strategy

Logistics

Education requirements: We require at least a Bachelors degree in a related field or equivalent experience.

Location-based hybrid policy: Currently we expect all staff to be in one of our offices at least 25% of the time. However some roles may require more time in our offices.

Visa sponsorship:We do sponsor visas! However we arent able to successfully sponsor visas for every role and every candidate. But if we make you an offer we will make every reasonable effort to get you a visa and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy so we urge you not to exclude yourself prematurely and to submit an application if youre interested in this work. We think AI systems like the ones were building have enormous social and ethical implications. We think this makes representation even more important and we strive to include a range of diverse perspectives on our team.

Your safety matters to us.To protect yourself from potential scams remember that Anthropic recruiters only contact you addresses. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money fees or banking information before your first day. If youre ever unsure about a communication dont click any linksvisit for confirmed position openings.

How were different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact advancing our long-term goals of steerable trustworthy AI rather than work on smaller and more specific puzzles. We view AI research as an empirical science which has as much in common with physics and biology as with traditional efforts in computer science. Were an extremely collaborative group and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic including: GPT-3 Circuit-Based Interpretability Multimodal Neurons Scaling Laws AI & Compute Concrete Problems in AI Safety and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits optional equity donation matching generous vacation and parental leave flexible working hours and a lovely office space in which to collaborate with colleagues. Guidance on Candidates AI Usage:Learn aboutour policyfor using AI in our application process