Desk Based Account Manager Packaging & Components
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Job Location:
Gravesend, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
- Application Deadline: Feb. 20 2026
- Gravesend
- On-site
Job Description
About the role
Were looking for a proactive and customer-focused Desk-Based Account Manager to join our busy Packaging and components sales team based at our offices in this role youll be responsible for managing day-to-day relationships with customers handling incoming enquiries following up on sales leads and helping grow revenue through outstanding service and account development. Youll also support broader commercial activities including undertaking market research to input into new product ideas helping the business stay ahead of trends and customer expectations.
- Type of Contract: Full Time
- Type of Position: Account Manager
What will you do
Sales & Customer Support
- Manage a portfolio of existing customers ensuring high levels of satisfaction and regular repeat business working closely with our External Sales Teams.
- Handle incoming enquiries follow up the sales Teams prospective customer visits and convert sales leads into orders.
- Identify opportunities to grow accounts through upselling and cross-selling related packaging products or services.
- Work closely with the field sales team to ensure a joined-up approach to customer accounts.
- Maintain accurate records in the CRM system including quotes and customer interactions.
Marketing & Product Development
- Conduct outbound calls to both new and existing customers to promote products and services while supporting marketing campaigns and new product development initiatives.
- Support the development and launch of new products by offering frontline input on what customers are asking for and how products are received.
- Work closely with the marketing department on campaigns to promote BEWI products and services.
- Keep up to date with whats happening in the packaging and wider construction market including customer trends competitor activity and product innovations.
- Gather customer feedback and share insights with the commercial and product teams.
Collaboration & Coordination
- Work with our internal and external teams as and when required to deliver exceptional customer service.
- Contribute to monthly sales reviews and help track performance against targets.
Your profile
- The individual must have the right of residence and to work in the UK.
- Experience in a sales or account management role packaging . trade or B2B environments.
- Strong communication skills and the ability to build great relationships over the phone and by email.
- Commercially aware with an interest in whats happening in the market and what customers care about.
- Comfortable working with sales targets and performance metrics.
- Organised self-motivated and confident using basic IT tools (e.g. Outlook Excel CRM systems).
What can you expect
- Company personal pension plan.
- Company funded medical cash plan.
- Long service awards and increased company pension contributions on long service.
- 25 days holiday a year plus bank holidays.
- Coffee tea and fruit available in the office free parking for employees.
Required Experience:
Manager
Key Skills
- Brewing
- FDA Regulations
- Food Industry
- Food Safety Experience
- Packaging
- Clinical Trials Management
- 5S
- Plastics Blow Molding
- Food Processing
- Microsoft Project
- cGMP
- Logistics
About Company
About the company BEWI is an international provider of packaging, components and insulation solutions, committed to being sustainable in every part of the value chain, from production of raw materials and end goods to recycling, leading the change towards a circular economy for its in ... View more
