About the Role:
The Sr. Incentive Compensation Operations Analyst role is part of the regionalFinancial Operations team and is responsible for the administration of various incentive plans in the North America region including commissions SPIFFs and TD Rewards with a focus onprocess optimization automation and executive-level reporting.This role partners extensively withFinance (FP&A Country Finance Accounting)HR (Compensation & Benefits HRBPs Talent Acquisition) andbusiness leaders (Directors VPs SVPs)to ensure incentive programs are accurate timely and aligned with business performance.
The ideal candidate will not only execute core operational tasks but alsodesign dashboards streamline workflows and leverage AI technology to improve efficiency.
What Youll Do:
Incentive Plan Administration
Coordinate and set up new incentive plans quarterly/annually in the incentive management tool.
Lead payout processes: calculations manual adjustments approvals and coordination with Finance C&B and senior leadership.
AdministerSPIFFprograms and TD Rewards incentives ensuring alignment with business goals.
Accounting & Compliance
Perform month-end and quarter-end accruals reconciliations and account analyses.
Support internal and external audits ensuring compliance with all compensation policies.
Respond to inquiries and requests from internal customers. This may include questions or disputes related to specific calculations incentive management tool or report navigation and training.
Systems & Reporting
Maintain and enhance operational reporting in the incentive management tool.
Design and build dashboards(not just consume existing ones) to visualize performance and compensation data.
Pull and analyze data independently minimizing reliance on other departments.
Liaise with system providers to troubleshoot and resolve issues.
Process Improvement & Automation
Identify and implement automation opportunities to streamline data collection calculation and reporting.
Integrate data from multiple systems (e.g.SAP Cloud Salesforce CIS) for analysis and reporting.
Support system enhancement testing and contribute to tool upgrade projects.
Stakeholder Engagement
Present monthly reports to SVPs and other executives translating data into actionable insights.
Lead collaborative meetings with business leaders to ensure compensation aligns with performance.
Provide guidance to junior analysts.
Ad Hoc Projects
Develop presentations and data visualizations for leadership.
Support special projects and cross-functional initiatives.
What Were Looking For:
Experience:58 years in incentive compensation financial analysis or related fields.
Education:Bachelors degree preferred (Accounting Finance or related). Equivalent experience considered.
Technical Skills:
Advanced Excel(pivot tables complex formulas macros data modeling).
Dashboard creation (Power BI Tableau or similar).
Experience withSAP Cloud Salesforce CIS and incentive management tools.
SQL or similar data querying skills a plus.
Core Competencies:
Strong analytical problem-solving and process improvement skills.
Ability to work independently with minimal supervision.
Excellent communication skills for executive-level presentations.
High attention to detail and accuracy.
Leadership skills to mentor junior team members.
Ability to manage multiple priorities in a fast-paced environment.
Commitment to confidentiality and ethical standards.
Working Conditions:
Professional office environment.
Occasional non-standard work hours or overtime as business requires.
Hybrid work model: 3 days in-office 2 days remote per week. Flexibility may vary based on business needs and changes.
Key Skills
At TD SYNNEX our values guide everything we do: Together We Own It We Dare to Go We Grow and Win and above all We Do the Right Thing. These principles shape how we work with each other our partners and our communities as we drive innovation and create lasting impact.
Whats In It For You
Dont meet every single requirement Apply anyway.
At TD SYNNEX were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds perspectives and skills. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity or expression sexual orientation protected veteran status disability genetics age or any other characteristic protected by law.
TD SYNNEX is an E-Verify company
Required Experience:
Senior IC
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