Online Chat Representative

Jackson, MO - USA

Hourly Salary: $ 23 - 35

Experience Required: 1-3years

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

The Online Chat Representative is responsible for providing customer support through online chat platforms. This role involves responding to customer inquiries providing accurate information resolving issues and ensuring a positive and professional customer experience. The representative will handle multiple chat interactions simultaneously while adhering to company policies procedures and service standards.

The ideal candidate has strong written communication skills attention to detail and the ability to work efficiently in a fast-paced environment. This position may be remote onsite or hybrid depending on business needs.

Requirements

High school diploma or equivalent
Strong written communication and typing skills
Basic computer proficiency and ability to navigate multiple systems
Ability to handle multiple chat conversations simultaneously
Good problem-solving and attention to detail
Strong time management and organizational skills
Ability to work independently and as part of a team
Reliable internet connection and workstation (for remote roles)
Willingness to work flexible schedules including evenings or weekends

Benefits

Competitive salary or hourly pay
Paid training and onboarding
Paid time off sick leave and holidays
Health dental and vision insurance (if applicable)
Flexible work schedules
Remote or hybrid work options (if applicable)
Performance-based incentives or bonuses
Career growth and internal advancement opportunities
Supportive and professional work environment

Required Skills:

High school diploma or equivalent Strong written communication and typing skills Basic computer proficiency and ability to navigate multiple systems Ability to handle multiple chat conversations simultaneously Good problem-solving and attention to detail Strong time management and organizational skills Ability to work independently and as part of a team Reliable internet connection and workstation (for remote roles) Willingness to work flexible schedules including evenings or weekends

Required Education:

Minimum: High School / Secondary School CertificatePreferred: Bachelors Degree in any disciplineRelevant certification or diploma in Customer Service or Communication is a plus

This is a remote position.The Online Chat Representative is responsible for providing customer support through online chat platforms. This role involves responding to customer inquiries providing accurate information resolving issues and ensuring a positive and professional customer experience. T...