IT Workplace & Support Specialist
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Job Location:
Zürich - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Your area of responsibility
We are transitioning from traditional IT support to aDigital Employee Experience (DEX) this role you arent just fixing things - you are the face of technology for our Zürich offices. You will ensure our team stays productive by managing automated workflows championing AI tools like Microsoft Copilot and maintaining a high-performance hardware ecosystem.
Automated Device & Lifecycle Management
Identity & Security Governance
- Serve as the primary onsite expert for the Microsoft 365 ecosystem with a focus oncollaborative platforms (Teams/SharePoint) and AI productivity tools (Copilot).
- Act as a Productivity Coach guiding colleagues on how to leverage new M365 features and AI prompts to automate their daily tasks.
- Resolve high-touch incidents that bypass our automated self-service layers ensuring a white-glove experience for complex issues.
Automated Device & Lifecycle Management
- Manage the full hardware lifecycle (Laptops Mobile AV) usingMicrosoft Intune and Autopilotfor zero-touch deployment.
- Monitor device health and security compliance through real-time dashboards; proactively replace aging hardware before it fails.
- Coordinate with vendors for high-tier repairs ensuring minimal downtime through a hot-swap inventory strategy.
Identity & Security Governance
- OverseeEntra ID (formerly Azure AD)workflows for seamless onboarding/offboarding.
- Maintain Least Privilege access standards while ensuring users have the digital tools they need from Day 1.
- Partner with the IT Business Partner to audit and refine our security posture and M365 governance.
- Maintain a dynamic AI-searchable Knowledge Base for both internal IT and end-user self-service.
- Document standard operating procedures (SOPs) for local Zürich infrastructure (Networking AV Meeting Rooms).
Your skills and experience
- Education:Completed Swiss vocational trainingInformatiker/in EFZ(Systemtechnik/Plattformentwicklung) or equivalent.
- Experience:2 years in an ICT Support or Workplace Engineering role within a professional services environment
- Expertise:Windows 11 Microsoft 365 Admin Center and Teams.
- Proficiency:Microsoft Intune (Endpoint Manager) and Entra ID
- Interest in or experience withMicrosoft Copilotand AI-assisted troubleshooting.
- High emotional intelligence a service-first mindset and the ability to explain complex tech in simple terms.
- English Professional Working Proficiency is Germanis an advantage for local vendor coordination.
What we offer
This is a high-impact role for a tech-savvy professional who wants to move beyond basic troubleshooting intoModern Endpoint ManagementandUser Enablement.
Contact
How to apply
If you are ready to make a significant impact in the energy infrastructure sector and grow your career with EIP we encourage you to apply. Join us in shaping the future of energy investments.
Click apply for this position below to start the application process.
Please note that we do not accept any application documents via (e-)mail (including direct applications via LinkedIn or similar platforms) due to our data protection guidelines. Only applications submitted via our job platform will be considered.
Click apply for this position below to start the application process.
Please note that we do not accept any application documents via (e-)mail (including direct applications via LinkedIn or similar platforms) due to our data protection guidelines. Only applications submitted via our job platform will be considered.
About us
We offer an exciting position at Energy Infrastructure Partners (EIP) an investment boutique specialized in private equity investments in the energy infrastructure sector from wind farms to electricity grids. EIP is growing rapidly and looking for new talent to support with expanding its focus to global investment activities. With EIP you will enjoy working in an empowering environment based on the latest available technology.
Required Experience:
IC
Key Skills
- Fund Management
- Corporate Sales
- HR Recruitment
- Linux
- Airlines
About Company
We offer an exciting position at Energy Infrastructure Partners (EIP), an investment boutique specialized in private equity investments in the energy infrastructure sector, from wind farms to electricity grids. EIP is growing rapidly and looking for new talent to support with expandin ... View more
