E1Delivery Account DirectorManagerPuneChennai

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Overview

The SAP Delivery Head is responsible for leading end-to-end delivery of SAP programs and projects across multiple clients or business units. This role ensures successful execution of SAP implementation upgrade and support engagements while driving business transformation client satisfaction and operational excellence. The Delivery Head acts as a strategic partner to clients oversees large delivery teams and ensures adherence to quality budget and timelines.

Key Responsibilities

1. Delivery Management

Own and oversee SAP project delivery across multiple accounts or geographies.
Ensure timely quality-driven and cost-effective implementation of SAP programs (S/4HANA ECC SAP Cloud solutions etc.).
Establish and enforce best practices methodologies (Agile/Activate/Waterfall) and governance frameworks.
Monitor delivery performance metrics (KPIs SLAs) and drive continuous improvements.

2. Client & Stakeholder Management

Serve as a trusted advisor to CxOs IT heads and business leaders on SAP transformation initiatives.
Manage executive-level client relationships to ensure satisfaction and long-term engagement.
Drive account growth by identifying opportunities for new SAP services and solutions.

3. Leadership & Team Management

Lead and mentor large delivery teams including program managers architects and consultants.
Foster a high-performance culture focused on innovation collaboration and accountability.
Manage global delivery centers onshore/offshore teams and partner/vendor relationships.

4. Strategic Planning & Business Growth

Contribute to SAP practice strategy solution offerings and go-to-market initiatives.
Support pre-sales activities: RFP/RFI responses solution design and proposal creation.
Drive revenue growth margin optimization and operational efficiency in SAP engagements.

5. Risk & Compliance Management

Identify and mitigate delivery risks ensuring compliance with contractual obligations.
Establish governance models for large complex SAP programs.
Ensure adherence to data privacy security and regulatory requirements across SAP solutions.

Locations:MumbaiPuneChennaiVijaywadaBangaloreRayagiriNagpur

Required Experience:

Director

Role OverviewThe SAP Delivery Head is responsible for leading end-to-end delivery of SAP programs and projects across multiple clients or business units. This role ensures successful execution of SAP implementation upgrade and support engagements while driving business transformation client satisfac...