General Manager - Licensed Cosmetologist

Managers at Madison Reeds Hair Color Bars are business leaders who deliver exceptional results while inspiring the team of Shift Leads Client Support Specialists Colorists and Assistant Colorists to provide quality guest services and an amazing guest experience in their Hair Color Bar every day.

The Madison Reed Hair Color Bar General Manager will establish the roadmap of success for their respective Hair Color Bar within Madison Reeds operational best practices and guidelines work with their team to solicit diverse perspectives innovate their business growth through positive community relationships and promote the products services and values of Madison Reed. As manager your mission is threefold: guest satisfaction business building and team development. #livelifecolorfully

The base salary for this position is 66300. At Madison Reed we aim to pay competitively. Factors which may affect starting pay within this range may include geography/market skills education experience and other qualifications of the successful candidate.

This role reports to the District Manager is full time and requires availability on weekends holidays and other peak times based on business needs.

Responsibilities:

• Demonstrate and continue to develop leadership skills to provide a top tier employee and guest experience aligned with our values of Love Joy Trust Courage and Responsibility.
• Execute localized marketing initiatives to build strong community relationships promote the Madison Reed brand and drive foot traffic.
• Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests including resolving guest service issues.
• Ensure all aspects of the business are staffed and resourced including but not limited to: front of house operations service chairs back of house support to ensure adherence to all company standard operating procedures and to optimize performance.
• Demonstrate mastery of all services provided at our Madison Reed Hair Color Bars including stepping in and working behind the chair as needed.
• Ability to step in for district support as needed by the District Manager which could include training a new General Manager supporting them remotely or occasionally visiting a nearby location to support on site.
• Achieve monthly sales goals and other key performance indicators including but not limited to: retail sales services memberships.
• Ensures Hair Color Bar meets company standards as it relates to cleanliness merchandising inventory company asset security.
• Demonstrate mastery of all Madison Reed systems policies processes and procedures
• Coach and develop team members to ensure the highest level of team culture guest satisfaction and Hair Color Bar performance through aligning individuals unique talents and abilities with the most relevant responsibilities.
• Owns recruiting interviewing onboarding performance management coaching talent development and training of all team members.
• Manage employee schedules based on forecasts and business needs and in compliance with local labor laws budgets and breaks and meals.

Qualifications:

• Active cosmetology license in the state in which you are applying
• 2 years of salon and retail experience
• 2 years of operational management experience
• 2 supervising other team members and participating in hiring training and scheduling
• Strong level of technical proficiency a as a colorist
• Proven track record of exceeding key operational and performance metrics
• Fluency in English

Benefits:

• Medical Dental Vision & FSA (FT Only)
• Employee Assistance Program (FT and PT)
• Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
• Life AD&D (FT Only)
• Short & Long-term Disability (FT Only)
• Accident Insurance (FT Only)
• Critical Illness Hospital (FT Only)
• Hospital Indemnity (FT Only)
• Parental Leave* (FT Only - Dependent on Tenure and Position)
• Team Member Discount: Working Advantage (FT & PT)
• Pet Insurance (FT & PT)
• One Medical Membership (FT & PT)
• The College Tuition Benefit (FT & PT)
• 401k Plans (FT & PT)
• Paid Vacation Time (FT Only)
• Paid Holidays (FT & PT)

Physical Demands: While performing the duties of this position team members will regularly stand walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands bend and reach wrists and arms reach with hands and arms or move up to ten pounds. May occasionally sit kneel stoop crouch and lift push pull up to ten pounds. Additionally team members will communicate regularly with guests via ongoing conversations and consultations.

Equal Opportunity StatementMadison Reed is an equal opportunity employer. We are committed to recruiting training compensating and promoting our employees regardless of race color religion sex disability national origin age sexual orientation gender identity or expression veteran status genetic information or any other status protected by applicable federal state or local law. Inclusion is at the heart of what we do from the way we craft our job descriptions to the values we espouse daily.Pay TransparencyThe posted pay range for this role represents the expected compensation for this position. Actual offers are determined by a number of factors including the applicants experience skills and location.Background Checks & Fair ChanceAll offers of employment arecontingent upon the successful completion of a background check. While a criminal record does not automatically disqualify a candidate the results will be reviewed as part of the hiring decision. We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws within the city county and state candidates are located.AccommodationsWe value inclusion and are pleased to provide reasonable accommodations to complete the interview process. If you require an accommodation please contactas early as possible.
Note to RecruitersMadison Reed does not accept unsolicited resumes from staffing vendors or search firms and does not pay fees for any such resumes. All unsolicited resumes are considered the property of Madison Reed.

Required Experience:

Director