About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical preventive and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
This fast-paced multi-functional role provides vital administrative and clerical support within the Tangipahoa Parish Health Unit(s) and across Region 9. The position supports a wide range of public health services including Reproductive Health Immunizations Tuberculosis (TB) WIC Childrens Special Health Services Genetics and Vital Records. The incumbent works directly with clients using electronic health record systems assists with eligibility screening insurance verification fee collection and serves as a key point of contact at the front desk. This role offers variety teamwork and the opportunity to make a meaningful impact on community health with occasional regional travel and participation in emergency preparedness and public health response activities.
An ideal candidate should possess the following competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
- Successful Behaviors: Follows direction reliably adjusts to feedback and completes tasks on time.
Demonstrating Accountability: The ability to take ownership of actions behaviors performance decisions and outcomes.
- Successful Behaviors:Owns results meets standards and responds to feedback professionally.
Following Policies and Procedures: The ability to follow reinforce adapt or develop policies and procedures to maintain compliance with federal and state legal requirements State Civil Service rules and organizational policies.
- Successful Behaviors:Applies and explains policies accurately adapts in routine cases and helps improve procedures.
Thinking Critically: The ability to analyze information objectively identify connections across sources and form logical well-supported conclusions.
- Successful Behaviors:Analyzes key info weighs evidence and draws logical well-supported conclusions from credible sources.
Acting with Ethics and Integrity:The ability to make choices that reflect ethical standards integrity and honesty regardless of circumstances or personal benefit.
- Successful Behaviors:Acts with integrity respects confidentiality and treats people fairly.
Adapting to Change:The ability to demonstrate flexibility in thoughts behaviors and actions in response to evolving circumstances or unexpected change.
- Successful Behaviors:Adjusts quickly and stays effective during change.
Displaying Professionalism:The ability to uphold workplace standards through consistent conduct responsible communication and consideration for others.
- Successful Behaviors:Follows policies meets expectations and communicates clearly and respectfully across situations.
Communicating Effectively:The ability to convey information ideas and emotions using structured communication methods that promote understanding and engagement.
- Successful Behaviors:Communicates clearly listens actively and explains complex ideas well.
Focusing on Customers:The ability to understand and meet the needs preferences and experiences of internal and external customers.
- Successful Behaviors:Understands customer needs communicates clearly and delivers timely reliable service.
Minimum Qualifications
Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role as defined by the State Civil Service can be found here.
Job Duties and Other Information
Job Duties:
- Performs clerical and administrative support duties primarily at the Tangipahoa Parish Health Unit(s) with assignments as needed at other parish health units within Region 9.
- Supports the delivery of personal health services including Reproductive Health Immunizations Tuberculosis (TB) WIC Childrens Special Health Services (CSHS) Genetics and Vital Records.
- Uses basic to intermediate computer skills to enter retrieve and maintain client information across multiple electronic health record systems.
- Conducts eligibility screening insurance verification fee collection and maintains accurate documentation in electronic health records.
- Provides front desk and customer service support by answering phones and inquiries scheduling appointments making reminder calls and filing medical records.
- Responds to public health emergencies when directed including participation in emergency preparedness drills and assignments at Medical Needs Shelters or Points of Dispensing with occasional regional travel as required.
Position-Specific Details:Location: Office of Public Health / Region 9-BRCO / Tangipahoa Parish
Appointment Type:This position will be filled as aJob appointment (temporary appointment that may last up to 48 months) Detail to Special Duty
Cost Center:
Position Number(s):68012
How To Apply:No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Shambrielle Pooler
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge LA 70821
This organization participates in E-verify and for more information on E-verify please contact DHS at 1-.
LDH supports Louisianas commitment to being a State as a Model Employer (SAME) by promoting the recruitment hiring and retention of individuals with disabilities.
Information on the Louisiana Works Louisiana Rehabilitation Services is availablehere.
Required Experience:
IC
About this Job The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical preventive and rehabilitative services for all residents of the State of Louisiana.Learn more about Louisiana Department of HealthThis fast-paced multi-functional role pr...
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical preventive and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
This fast-paced multi-functional role provides vital administrative and clerical support within the Tangipahoa Parish Health Unit(s) and across Region 9. The position supports a wide range of public health services including Reproductive Health Immunizations Tuberculosis (TB) WIC Childrens Special Health Services Genetics and Vital Records. The incumbent works directly with clients using electronic health record systems assists with eligibility screening insurance verification fee collection and serves as a key point of contact at the front desk. This role offers variety teamwork and the opportunity to make a meaningful impact on community health with occasional regional travel and participation in emergency preparedness and public health response activities.
An ideal candidate should possess the following competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
- Successful Behaviors: Follows direction reliably adjusts to feedback and completes tasks on time.
Demonstrating Accountability: The ability to take ownership of actions behaviors performance decisions and outcomes.
- Successful Behaviors:Owns results meets standards and responds to feedback professionally.
Following Policies and Procedures: The ability to follow reinforce adapt or develop policies and procedures to maintain compliance with federal and state legal requirements State Civil Service rules and organizational policies.
- Successful Behaviors:Applies and explains policies accurately adapts in routine cases and helps improve procedures.
Thinking Critically: The ability to analyze information objectively identify connections across sources and form logical well-supported conclusions.
- Successful Behaviors:Analyzes key info weighs evidence and draws logical well-supported conclusions from credible sources.
Acting with Ethics and Integrity:The ability to make choices that reflect ethical standards integrity and honesty regardless of circumstances or personal benefit.
- Successful Behaviors:Acts with integrity respects confidentiality and treats people fairly.
Adapting to Change:The ability to demonstrate flexibility in thoughts behaviors and actions in response to evolving circumstances or unexpected change.
- Successful Behaviors:Adjusts quickly and stays effective during change.
Displaying Professionalism:The ability to uphold workplace standards through consistent conduct responsible communication and consideration for others.
- Successful Behaviors:Follows policies meets expectations and communicates clearly and respectfully across situations.
Communicating Effectively:The ability to convey information ideas and emotions using structured communication methods that promote understanding and engagement.
- Successful Behaviors:Communicates clearly listens actively and explains complex ideas well.
Focusing on Customers:The ability to understand and meet the needs preferences and experiences of internal and external customers.
- Successful Behaviors:Understands customer needs communicates clearly and delivers timely reliable service.
Minimum Qualifications
Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role as defined by the State Civil Service can be found here.
Job Duties and Other Information
Job Duties:
- Performs clerical and administrative support duties primarily at the Tangipahoa Parish Health Unit(s) with assignments as needed at other parish health units within Region 9.
- Supports the delivery of personal health services including Reproductive Health Immunizations Tuberculosis (TB) WIC Childrens Special Health Services (CSHS) Genetics and Vital Records.
- Uses basic to intermediate computer skills to enter retrieve and maintain client information across multiple electronic health record systems.
- Conducts eligibility screening insurance verification fee collection and maintains accurate documentation in electronic health records.
- Provides front desk and customer service support by answering phones and inquiries scheduling appointments making reminder calls and filing medical records.
- Responds to public health emergencies when directed including participation in emergency preparedness drills and assignments at Medical Needs Shelters or Points of Dispensing with occasional regional travel as required.
Position-Specific Details:Location: Office of Public Health / Region 9-BRCO / Tangipahoa Parish
Appointment Type:This position will be filled as aJob appointment (temporary appointment that may last up to 48 months) Detail to Special Duty
Cost Center:
Position Number(s):68012
How To Apply:No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Shambrielle Pooler
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge LA 70821
This organization participates in E-verify and for more information on E-verify please contact DHS at 1-.
LDH supports Louisianas commitment to being a State as a Model Employer (SAME) by promoting the recruitment hiring and retention of individuals with disabilities.
Information on the Louisiana Works Louisiana Rehabilitation Services is availablehere.
Required Experience:
IC
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