Certified Dietary Director

Dietary Director

Tiffany Springs Senior Living Community

Tutera Senior Living and Health Care

Tiffany Springs Senior Living Community is seeking a visionary and energetic leader to oversee our premier dining operations. As the Director of Dining Services you will be the face of our culinary program ensuring every meal meets the highest standards of quality nutrition and service. If you are a proactive manager who excels in high-pressure environments and is passionate about hospitality we want to hear from you.

What Will You Do in This Role

• Job Summary:

  The Director of Dining Services is the strategic business leader of the communitys food and beverage/culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies andensures implementationof the ***** Sr. Livings service strategy as well as be the face of the company.

  Leading Food & Beverage Operation:

  Develop and implement overall operating strategy that is aligned with the Compass Community Living and client business strategy disseminates the vision within the community so all team members understand expectations.

  Must have an entrepreneurial approach and take full ownership of driving desired outcomesas ifthe business owner and hold the on-site leadership team accountable for demonstrating desired service behaviors.

  Ability to quickly evaluate personnel operations and culinary situations and make appropriate recommendations to person(s) involved.

  Maintain a professional and positive demeanor with a high level of resilience during stressful periods have an ability to adapt andproblem solvewhen required.

  Perform daily walk-through to ensure full compliance with Department of Health regulations and ***** Sr. Living standards.

  Directs and conducts safety sanitation and maintenance programs.

  Ensures that regular ongoing communication occurs in all areas of food and beverage by leading pre-meal briefings and staff meetings.

  Advise and update the executives supervisors co-workers and subordinates on relevant information in a timely manner by telephone in written form e-mail or in person.

  Business and Financial Competence:

  Capability to recognize and understand P&L drivers for the purpose of analyzing and evaluating results identifying opportunities and put plans into action to deliver expected results.

  Overallbudget and operates the account in accordance with the approved budget while providing the client with the maximum value for the dollars spent.

  Coaches and supports team to optimally manage wages food & beverage cost and controllable expenses (e.g. restaurant supplies uniforms etc.)

  Reviewsfinancial reports and statements to determine how the account is performing against budget.

  Works with team to resolve areas of concern anddevelopsstrategies to improve the departments financial performance.

  Ensuring Exceptional Customer Service:

  Understand the clients business model to prioritize what is most important to their residents.

  Be visible within the community to build and maintain excellent relationships with residents staff and other departments within the community to be seen as a member of the clients management team.

  Review resident satisfaction results and other data to identify areas of improvement share feedback with all team members to ensure resident and client expectations are met and take appropriate corrective when needed to deliver desired outcomes.

  Improves service by communicating and assisting individuals to understand resident needs providing mentorship feedback and individual coaching when needed.

  Staysaware of market trends andintroducesnew food and beverage products to meet or exceed resident expectations generate increased revenue and ensure client satisfaction.

  Empowers employees to provide excellent service thatexceedresidentand client satisfaction.

  Team Building & Management:

  Regularly lead team member meetings.

  Create a positive work environment by serving as a role model to demonstrate appropriate behaviors make each person feel important and motivated to deliver a best-in-class hospitality experience for our residents.

  Establishesgoals including performance goals budget goals team goals etc.

  Solicits employee feedback applies an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.

  Identifies the developmental needs of others coach and mentor team members by providing feedback and training to achieve performance objectives and reach their fullest potential.

  Ability to cross-train abilities for allskillspromotes the professional growth and development of the entire team.

  Ability to find train and retain talent starting with behavioral based interviewing.

  Hires food & beverage leadership team members who demonstrate strong functional expertise creativity and entrepreneurial leadership to meet the business needs of the operation.

  Ensuresemployees are treated fairly and equitably.

  Empathetic leader while still being able to hold self and team members accountable.

  Preferred Qualifications:

  l

  Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control.

  Strong knowledge of food and catering trends with a focus on quality production sanitation food cost controls and presentation

  Previous P&L accountability or contract-managed service experience is desirable.

  Strong supervisory leadership management and coaching skills

  Strong communication skills both written and verbal

  Ability to communicate on various levels to include management client customer and associate levels.

  Excellent financial budgetary accounting and computational skills

  Proficient computer skills to include various computer programs Microsoft Office programs e-mail and the Internet.

  ServSafe Certified

Why is Tutera THE Employer of Choice

• Tutera Senior Living & Health Care is guided by one single purpose: To live the YOUNITE philosophy in every decision every day. Based on genuine respect YOUNITE is how we get to know residents and team members on a personal level. By asking about our employees and residents unique needs and preferences we actively listen and then deliver. Do you want to work for a company where you are the driving force behind every decision made
• Tutera offers stability; our family-owned company was founded in 1985!
• Tutera offers a competitive starting wage and amazing benefits! We take care of you so you can be a rockstar at work and at home!
• Tutera Senior Living & Health Care is dedicated to growing and developing our Tutera rockstars. Through Tutera University every employee has the opportunity to learn new skills and become the best they can be!
  
  

Apply today and let us show you how we are inspired by you.

Equal Opportunity Employer. The wage and benefit information provided in this listing is subject to change. Benefits eligibility criteria must be met to enroll in available benefits.

How Can You Benefit

• Advanced Pay
• Financial Literacy Classes
• Employee Assistance Program offering Mental Health Resources Legal Guidance Financial Information and more!
• Child Care Discount
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) for Eligible Locations
• Tuition Reimbursement
• Paid Time Off
• Holiday Pay
• Exclusive Tutera Perks
• Tutera University
• Advancement Opportunities