HTM Clinical Application Specialist

Primarily can be a remote work position however must live within driving distance of Rochester MN and Mayo Clinic Health System campuses for onsite expectations.

The Healthcare Technology Clinical Application Specialist (Project Coordinator) leverages clinical expertise technology knowledge and advanced analytical capabilities to support and optimize medical equipment programs clinical technology initiatives and operational workflows across the enterprise. This role partners with nursing allied health physicians and vendor teams to drive data-informed decisions standardize equipment management processes oversee related technology projects and deliver outcomes that advance staff and patient satisfaction.

The Healthcare Technology Project Coordinator applies both technology analytic and management skills to assist and collaborate with medical and allied health staff in activities which support the Divisions mission and goals. To qualify for this position the individual must be a high performing technologist or technician with excellent organizational skills: be able to accurately collect analyze and draw appropriate conclusions from large data sets; have exceptional interpersonal relationship skills for interaction with all levels of medical staff and allied-health personnel; possess good written and oral communication skills; be able to work independently with minimal direction or supervision; and be able to flex work days and/or hours to meet changing workload demands and needs. The individual must have exceptional computer skills and be proficient with Microsoft Office products including SharePoint Excel Visio and PowerPoint. A working knowledge of all types of medical equipment and the current Mayo medical equipment inventory/fleet is essential.

Responsibilities include:

• Coordination of division management reporting and outcomes measurements
• Project coordination facilitation and management
• Quality monitoring and improvement
• Technology Management
• Assessment and development of new programs related to medical equipment management/support
• High level departmental planning
• Back-up administrative support and leadership roles for section head and work unit managers

Preferred Competencies:

• High-performing nurse or clinical educator preferred; experience teaching coaching or mentoring required
• Advanced Microsoft Office suite proficiency (Excel PowerPoint Visio SharePoint) Power BI/reporting tools preferred strong data analytics ability (collection interpretation outcomes insight)
• Comprehensive knowledge of clinical equipment and current Mayo fleet; familiarity with nurse call systems and workflow integration
• Ability to manage full lifecycle projects coordinate multi-disciplinary teams facilitate planning and develop new programs tied to equipment utilization and technology support
• Excellent verbal and written communication; strong interpersonal influence with medical and allied health teams; patience and coaching skillset
• Design and deliver training programs for medical technology use across beginner advanced levels
• Serve as liaison between clinical teams leadership Biomedical Engineering IT and external vendors
• Drive communication education competency validation and change adoption for new medical technologies
• Project coordination facilitation and management
• Works independently with minimal supervision; able to flex hours
• Experience with clinical workflows and hospital nurse call systems

Similar job classifications: Technical Analyst Application Analyst Clinical Educator Clinical Informatics Specialist Clinical Product Specialist

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview a question will appear on your screen and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

The individual must have an understanding of the medical equipment used in a hospital or clinic and how it is used for patient care and:

• Bachelors degree and 3 years of experience working with medical equipment in a hospital or clinic environment
• Or an Associates degree from a technical school college or Biomedical Equipment Technology training from an United States military branch and 5 years of experience in a biomedical technical field or strongly related technology related field
• Or a high school diploma and 7 years of demonstrated leadership technical or project management related experience at a large complex organization like Mayo may be considered in lieu of the degree

Bachelors degree preferred but not required. Five years of supervisory experience in a maintenance services healthcare setting preferred. Additional or advanced degrees in technical business or management areas are beneficial. Strong leadership communications and organization skills are essential. Must be skilled in the use of word processing spreadsheet database and presentation software. Other skills such as financial business processes budgeting and continuous improvement would be helpful.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.