Software Asset Management Lead

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing analytics and engineering applications security cloud IT outsourcing and modern workplace.

Our DXC IT Outsourcing services provides customers with reliable optimized and secure mission-critical systems at lower cost. We manage and simplify existing infrastructure investments and provide a way forward to modernize IT including moving portions to the cloud.

ABOUT THIS ROLE

DXC Technology is seeking a candidate with expertise in software asset management. The Software Asset Management Professionals role is to work with DXCs clients to assist them in understanding and managing software licensing and compliance in their environment. The position will be customer facing to lead influence and guide DXC clients in their SAM journey with the aim to maximize the adoption of SAM services by DXC.

Additionally the SAM Licensing Professional will periodically support internal projects to assist in building the internal business strategy to support the growth of the SAM practice. This can include but is not limited to working with DXC project managers consultants engineers developers and clients to impart industry experience and knowledge to help improve the overall services and tools used by the SAM offering to ensure DXC delivers a best-in-class software asset management service.

WHAT YOU WILL DO: this role your key responsibilities will be:

Executes and delivers all SAM Licensing Professional tasks according to the requirements of all assigned client engagements

Adheres and works to the internal process standards as defined and updated by management

Prepares communicates and presents SAM deliverables to clients

Participates in customer communications across the entire lifecycle of a SAM project.

Coordinate with service delivery teams in order to communicate project status and ensure project milestones are being met

Participates with specialist knowledge in responding to SAM related requests as well as confirming SOW requirements

Collects and manages SAM related information from DXC clients and software manufacturers

Researches and understands different publishers product use rights license entitlements and contractual entitlements for software products and publishers

Provide licensing expertise to help clients collect organize and manage clients licensed software assets

Author recommend and deliver SAM related best practice workshops and assessments to DXC staff and DXC clients. This will include but not be limited to Audit Readiness/Response Process Maturity Assessments Standard Operating Procedures (SOPs) and SAM Discovery & Planning Workshops

Proactively seek cost savings opportunities and drive initiatives where appropriate to implement cost savings initiatives

Lead and/or support software vendor audits

Keep up to date with industry trends and new SAM services requirements.

Other activities as defined by SAM management to successfully deliver SAM consulting activities to clients

Assist the customer to maintain records and compliance of the software estate service ensuring at all times throughout the Contract term:

o That all requirements and attributes relevant to the specific software vendor / product terms conditions and license metrics are captured from the requester for new and upgrade license purchases so that license purchases are appropriate to customer requirements and intended use.

o Produce a license summary to the appropriate customer stakeholders (requester asset management teams) detailing pertinent license attributes for new and upgrade license purchases.

o License entitlement records are fed into the customers IT Ecosystem asset databases.

o License entitlement is updated routinely when maintenance contracts are renewed or on request between renewals.

o Any license / contract collateral received is to be added to a specified customer repository in a structured manner. Examples are vendor license confirmations proof of entitlement documents license keys or serial numbers EULA license and support agreements.

WHO YOU ARE

Minimum Qualifications:

Proven experience as a Licensing Professional in Software Asset Management

Experience with software license compliance risk assessment management and/or mitigation in software audit context particularly with IBM Oracle SAP Microsoft etc.

In-depth knowledge of licensing of publishers utilizing complex license metrics.

Experience in MS Excel and SQL skills.

In-depth knowledge of Enterprise Agreements contracts purchase order data etc.

Experienced with IBMs ILMT and BigFix.

Understands licensing of O365 and other SaaS applications.

Proficient in the use of Flexera Business Adapter Studio.

Willingness to adapt to changing business and technical priorities

Good communication skills.

Good interpersonal skills to interact with customers.

Good analytical problem solving and decision-making ability.

Fluent in English both verbally and written.

Experience & Qualifications:

5 years of professional experience in a software asset management role.

Knowledge and experience of Flexera FNMS FlexeraOne and Flexera SaaS Manager is essential to this role.

Bachelor of Arts/Science or equivalent degree in computer science or related area of study.

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning diversity and inclusion and are dedicated to strong ethics and corporate citizenship.