Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What youll be doing
As the Senior Manager CAM Advance Analytics & Model Support you will be part of a fast-paced agile team and responsible for providing advanced analytical support and statistical insights to the reporting analysis and strategic initiatives for CIBCs Collections function. As Senior Manager youll deliver impactful analytics develop strategies and drive enhanced business decisions on managing collections performance customer interactions and financial outcomes. With your deep expertise in advanced analytics you will play a key role in optimizing collections strategies and supporting operational excellence. You will be the primary analytics partner to collections leadership translating complex collections data into clear actionable reporting and insights for senior management.
You will be responsible for transforming raw data into actionable insights ensuring that collections leaders and stakeholders have the understanding they need to optimize performance and reduce losses. You will design and deliver robust analytics and reporting frameworks tailored to the needs of the collections leadership team enabling data-driven decisions at every stage of the collections lifecycle.
You will collaborate with model development teams to test implement and monitor model performance support ongoing model maintenance and enhancement activities. You will ensure models meet business requirements. You will identify opportunities to improve model accuracy and efficiency.
Additionally you will work closely with other teams in IT Business Intelligence and Risk to ensure data integrity and compliance with governance standards.
At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 13 days per week on-site while other days will be remote.
How youll succeed
Analytical Mindset - Challenge the status quo through critical thinking and thoughtful analysis. Diagnose business operation environments especially within collections and prudently test hypotheses to identify actionable insights that drive operational improvements.
Domain Knowledge - Well-versed in best practices and new discoveries in analytical fields with a strong focus on collections operations processes and performance metrics. Apply your knowledge to develop and enhance reporting and analytics for collections leadership.
Collections and/or Risk Management Data Expertise - Utilize your in-depth knowledge of collections processes (early-stage mid-stage late-stage and dialer collections) to support analytics reporting and modelling to generate insights into collections performance trends and opportunities.
Machine Learning & Advanced Modelling - Lead the application and development of machine learning advanced modelling techniques and data science solutions to solve complex business problems within collections. Mentor and coach the analytics team in building predictive models utilizing AI and deploying advanced statistical methodologies to optimize collections strategies and outcomes.
Analytics Innovation - Foster a collaborative and innovative environment focused on continuous learning and technical excellence. Adopt new technologies and analytical approaches to remain at the forefront of industry best practices in machine learning and data science.
Relationship Management - Foster working relationships with business partners particularly within the collections function to create a collaborative atmosphere. Cultivate new relationships aimed at creating solutions to common objectives and ensure alignment of analytics and reporting with business priorities.
Who you are
You have significant experience in advanced analytics machine learning and data science particularly within collections operations and/or risk management. You have experience in developing and deploying predictive models advanced statistical techniques and AI-driven solutions.
You are highly skilled in modelling data mining and statistical analysis using tools such as SAS SQL Python and other machine learning frameworks. You excel at translating complex data and modelling outputs into clear actionable insights for senior leadership enabling data-driven decisions and strategic improvements.
You have a proven track record in designing implementing and optimizing advanced analytics frameworks and reporting solutions. You are an advocate for innovation and continuous improvement proactively seeking out new modelling techniques and analytical approaches to solve business challenges. You possess strong critical thinking and problem-solving skills with a keen attention to detail and a passion for leveraging data science to drive operational excellence.
You communicate technical concepts effectively to both technical and non-technical stakeholders fostering understanding and support for analytics-driven initiatives. You are committed to living CIBCs valuestrust teamwork and accountabilityand bring your authentic self to work every day.
#LI-TA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto-CC East 12th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Actionable Insights Analytics Business Analysis Data Engineering Data Lake Financial Modeling Group Problem Solving Key Performance Indicators (KPI) Leadership Microsoft Access People Management Risk ManagementRequired Experience:
Manager