Order Entry Specialist

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

About the job

As an integral member of our team you will play a pivotal role our customers rely on us to deliver service work that is well-organized traceable and dependable. You will have the opportunity to ensure service and parts orders are created accurately and documented properly so workflows can move smoothly from initiation to completion. You help maintain operational clarity and support positive customer experience behind the scenes contributing to the overall success and growth of our organization. Currently this is a Hybrid opportunity located in Greenwood IN Houston TX Warrington PA and Richmond VA.

As a part of the team you will:

• Create and process orders in OneCRM One4AL OneService ServiceNow and other systems until D365 migration.
• Cross-verify order structure against PO and approved quote for 100% consistency before entry.
• Validate documentation scope codes approvals labor/service estimates and parts availability prior to entry.
• Ensure order structure aligns with billing shipping service and contract requirements.
• Confirm correct shipping instructions logistics costs and warehouse codes for AMDC/DC orders.
• Validate ATS-recommended parts or replacements for compliance and traceability.
• Maintain order data integrity and documentation backlog accuracy.
• Identify recurring upstream data issues and escalate to manager.

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.

What you know:

You have an associates degree in business administration or related discipline with relevant experience and:

• 24 years in order processing operations administration or ERP data management.
• Experience in administrative support operations coordination customer service or data management.
• Comfort working with ERP or business information systems.
• Strong organizational skills and accuracy with documentation.
• Detail Orientation and Problem-Solving.
• Skilled in validating data across systems and ensuring compliance with documentation standards.
• Familiarity with order fulfillment workflows and cross-department collaboration.
• Strong organizational skills and attention to detail; thrive in structured processes.
• Experience supporting audits order reviews or readiness checks preferred.

At Alfa Laval we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations currently we are prioritizing candidates who reside in the US or have an established presence in the area.

Whats in it for you

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Lavals future success. Our benefits-eligible associates enjoy healthcare dental and vision plans a robust wellness program generous 401(k) paid holidays paid time off benefits and more. At Alfa Laval we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job background skills and experience to get it right. The base salary for this role is typically $55000 - $60000 USD annually.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications merit or business need without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status.

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