ServiceNow SAM

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Works technically with Keiths team to ensure the missing footprint (Discovery gaps) gets closed. Maintains Platform Health (N-1 Upgrades). Reports on Normalization Health & Content Service updates.

Key Responsibilities
Lead and deliver ServiceNow SAM Pro integrations with SaaS publishers such as Microsoft 365 Adobe Salesforce Oracle and AWS using both out of the box connectors and custom APIs.
Design build and maintain custom integration frameworks to support non standard or new SaaS vendors.
Work closely with procurement IT asset management and vendor management teams to bring in procurement and entitlement data from ERP systems such as Oracle Fusion and SAP.
Configure and improve normalization rules reconciliation jobs and license metric mappings within SAM Pro.
Perform data analysis and system health checks to validate license positions and support compliance with publisher audit requirements.
Define integration needs prepare technical design documents and support the full delivery lifecycle including UAT and production deployment.
Support continuous operationalization of the SAM Pro module through automation and standardized processes.
Lead ServiceNow SAM Pro projects end to end from planning through implementation and go live.

Skill Requirements
7 Years Service now platform architect with ITOM and SAMPRO
ITOM / SAMPRO Certified
Experience with Platform upgrades data models architectural changes and others

Works technically with Keiths team to ensure the missing footprint (Discovery gaps) gets closed. Maintains Platform Health (N-1 Upgrades). Reports on Normalization Health & Content Service updates.Key ResponsibilitiesLead and deliver ServiceNow SAM Pro integrations with SaaS publishers such as Micro...