AI Specialist – Platform & Solutions

Position Description:

Based in Montréal our organization has been supporting Canadian entrepreneurs for over 40 years by providing integrated cloud solutions in payroll and human capital management. Our mission is to deliver reliable secure and pragmatic solutions tailored to the realities of local businesses.

The CGI Payroll Service Center (PSC) is progressively integrating artificial intelligence into its products internal processes and services. Our approach is iterative pragmatic and value-driven with a strong focus on concrete use cases and controlled operational deployment.
In this context the PSC is creating a new role: AI Specialist Platform & Solutions.
This position is primarily execution- and implementation-oriented working in close collaboration with IT data architecture teams and CGI AI practices.
It is not a strategic leadership role nor an enterprise architecture position.

Role Summary
Reporting to the Director Data & AI Governance (IT) the AI Engineer is responsible for the design implementation and evolution of a pragmatic and industrializable AI platform.

The role primarily involves:
developing and integrating AI-based functionalities;
contributing to the delivery of AI use cases from prototype to production;
supporting and continuously improving deployed AI solutions.
Responsibility for AI strategy global architecture and roadmap definition is not part of this role.

Your future duties and responsibilities:

AI Solution Development and Implementation
Develop integrate and maintain AI functionalities (assistants document search extraction classification automation) in a context where practices and frameworks are still being built.
Implement AI use cases while contributing to the establishment of initial technical frameworks tools and best practices that are expected to evolve.
Participate in transforming proofs of concept into production-ready solutions identifying performance security and maintainability considerations.

Contribution to AI Platform Structuring
Contribute to the definition and evolution of technical standards (integration patterns conventions best practices) for a scalable AI platform.
Document and share learnings from delivered use cases to support architectural and governance decisions.
Collaborate with architecture security and infrastructure teams to align recommendations with organizational directions.
AI Services Integration
Integrate applications with cloud-based AI services (Azure OpenAI OpenAI Azure AI Services or equivalent).
Implement integrations through APIs data flows and processing pipelines.
Apply security access control and data protection requirements and raise needs for evolution when required.

Operational Support and Continuous Improvement
Provide support for deployed AI solutions: monitoring logging diagnostics and issue resolution.
Contribute to optimizing model usage (costs quotas model selection) and propose improvement recommendations.
Collaborate with DevOps and infrastructure teams on deployments and CI/CD pipelines.
Collaboration and Technical Contribution
Work closely with IT data product and architecture teams to understand needs and deliver iteratively.
Participate in technical reviews and knowledge-sharing sessions.
Propose technical improvements constructively based on experimentation and real-world feedback.

Required qualifications to be successful in this role:

Behavioral Skills
Resultsoriented mindset with the ability to deliver while managing multiple constraints.
Autonomy rigor and strong sense of priorities.
Ability to structure and standardize progressively (without overengineering).
Strong communication and simplification skills for both technical and nontechnical audiences.
Collaborative mindset and ability to work effectively with multiple teams.

Technical Skills
Intermediate to senior profile: ideally 5 years of experience in software development/engineering including significant handson experience applying AI in a production context.
Proficiency in spoken and written French and English required for communication with bilingual teams and for technical documentation.
Excellent command of software development and integrations (APIs services processing pipelines).
Strong proficiency in Python.
Practical experience with AI solutions including a significant portion of the following:
o Language models (LLMs) and APIbased integration (e.g. Azure OpenAI/OpenAI)
o RAG (embeddings search vector databases) and design of processing chains.
Understanding of AI productionization: cost control abuse prevention security testing versioning monitoring performance management.
Pragmatic DevOps/MLOps knowledge: CI/CD containers (Docker) basic observability.
Cloud knowledge (Azure preferred) and hybrid architectures (asset).

Additional Assets
Demonstrated ability to design robust scalable and secure AI systems.
Experience with hybrid architectures (onpremise cloud).
Strong knowledge of APIs microservices and containerized environments.
Kubernetes and orchestration experience.
Knowledge of search services and vector databases (e.g. pgvector Azure AI Search Pinecone Weaviate).
Applied cybersecurity concepts (IAM secrets management segmentation compliance).
Experience with onpremise infrastructures including GPUs (depending on context).

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level geographic market experience and training and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $70.000$135000 This role is an existing vacancy

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Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills:

• French
• Analytical Thinking
• Customer Service & Support
• English

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

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