Site Reliability Engineer II
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers and their customers better. And it means we prioritize a diverse F5 community where each individual can thrive.
Role Overview:
Join a growing team securing both leading-edge protection solutions and enterprise infrastructure. As a Site Reliability Engineer II a part of the Operational Support Systems (OSS) organization under the Security & Distributed Cloud organization you will ensure all infrastructure is functioning properly and securely to support the business operations and F5 products and services. This position is focused on Identity and Access Management (IAM) and requires the ability to analyze troubleshoot resolve issues configure and maintain systems automate workflows and create and update documentation regularly to ensure clarity and operational continuity. You will collaborate closely with U.S.-based IAM counterparts as part of a follow-the-sun support model to ensure smooth global operations.
What Youll Do:
IAM Operations: Manage IAM workflows such as access provisioning deprovisioning permissions updates and identity-related escalations to support secure and efficient operations.
Ticket Management: Resolve IAM-related tickets via Jira and ServiceNow meeting SLA requirements and ensuring high-quality resolutions.
Automation and Workflow Optimization: Write and maintain scripts using Python Bash Selenium or PowerShell to automate provisioning compliance reporting and repetitive IAM tasks such as access management updates.
Build and Enhance Automation Pipelines: Collaborate with IAM and engineering teams to design configure and troubleshoot automation pipelines for managing deployments and ensuring efficient identity-related workflows.
Documentation: Write and maintain clear and thorough documentation for IAM workflows automation scripts pipeline configurations and system troubleshooting processes to ensure operational clarity for the team.
Identity Provider Migrations & Consolidation: Assist in Identity Provider (IdP) migrations for systems such as Okta and Entra ID and consolidate duplicative IAM systems as part of mergers and acquisitions (M&A). Ensure scalability availability and security during integration efforts.
Monitoring and Alerting: Deploy monitoring tools such as Prometheus Grafana and Splunk to track IAM system health and resolve potential risks before they impact operations.
On-Call Support: Participate in an on-call rotation responding to urgent escalations and restoring services quickly for IAM-related outages.
What Youll Bring:
Be kind.
Bachelors degree in computer science information technology or 2 years of relevant technical experience.
Experience managing IAM workflows including provisioning deprovisioning and auditing role-based access control systems.
Familiarity with Identity Provider systems such as Okta and Entra ID.
Proficiency in scripting and workflow automation using Python Bash or PowerShell.
Experience designing and optimizing automation pipelines for workflow deployment and integration.
Familiarity with Infrastructure-as-Code (IaC) tools such as Terraform or Ansible.
Knowledge of monitoring platforms like Prometheus Grafana or Splunk to observe and optimize IAM systems.
Strong technical writing skills with the ability to create and maintain detailed documentation that supports operational workflows and troubleshooting processes.
Experience working with ticket management systems such as Jira and ServiceNow.
Proven ability to troubleshoot issues address technical escalations and collaborate across geographically distributed teams.
Preferred:
Certifications such as Certified Identity and Access Manager (CIAM) ITIL or public cloud certifications (AWS Certified DevOps Engineer Google Professional DevOps Engineer).
Familiarity with container orchestration platforms such as Kubernetes or Docker.
Experience supporting Identity Provider (IdP) migrations and consolidating systems during M&A.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However the description may not be all-inclusive and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @) or auto email notification from Workday (ending with or @).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race religion color national origin sex sexual orientation gender identity or expression age sensory physical or mental disability marital status veteran or military status genetic information or any other classification protected by applicable local state or federal laws. This policy applies to all aspects of employment including but not limited to hiring job assignment compensation promotion benefits training discipline and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .
Required Experience:
IC
Key Skills
- Kubernetes
- FMEA
- Continuous Improvement
- Elasticsearch
- Go
- Root cause Analysis
- Maximo
- CMMS
- Maintenance
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
F5 application services ensure that applications are always secure and perform the way they should—in any environment and on any device.
