Dutch Customer Advisor for air conditioning world leader Company Lisbon, Portugal
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Come and work with us.
Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider
Are you Dutch native or fluent with strong English communication skills
Looking to make your career in a multicultural environment in sunny and happy Lisbon
So we have the perfect opportunity for you!
Your future project: join our Dutch Customer Support team.
Our client provides premium quality innovative indoor climate management solutions for residential commercial and industrial needs
As a customer service specialist in this project your daily responsibilities will include:
- Provide exceptional customer service;
- Assist the customers with any inquiries related to our products and services;
- Answer customer calls and emails and resolve their issues in a timely and professional manner;
- Solve with precision and efficiency emerging issues that customers may face
- Find solutions and optimize the customers technical knowledge
- Meet and exceed our service quality goals compliance regulations and productivity targets
- Create an amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role you will need to have:
- Native or proficient level of Dutch (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills with excellent phone conversation skills attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to sunny Lisbon Portugal
Benefits.
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Go further with Foundever
We believe in memorable associate experiences. Here you can improve your quality of life and grow your career.
Apply today!
Required Experience:
Unclear Seniority
Key Skills
- Hand Tools
- Math
- HVAC
- Mechanical Knowledge
- HVAC/R
- Service Technician Experience
- Maintenance
- Refrigeration
- Ductwork
- Cordova
- Troubleshooting
- Air Conditioning
About Company
Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.
