Commercial Lines Assistant Account Manager

About Specialty Program Group:

Specialty Program Group (SPG) is the wholesale & MGA division of HUB International. SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies).

About Global Marine:

We are dedicated to providing insurance coverage to the boating community focusing onyacht boat and marine insurance. Global Marine began offering boat insurance in 1989 and is now one of North Americas leading marine insurance agencies. Headquartered in Traverse City Michigan our clients appreciate our depth of experience special relationships with carriers and enthusiasm for boating.

About the Role:

Global Marine Insurance is seeking an experienced Commercial Lines Assistant

Account Manager to support our Commercial Lines team. This role is ideal for a detail-oriented insurance professional who thrives in a fast-paced environment and actively supports Account Managers and Producers with the day-to-day servicing of commercial insurance accounts including marine and inland marine risks.

Key Responsibilities

• Support Commercial Lines Account Managers and Producers with servicing commercial insurance accounts

• Process endorsements policy changes cancellations and reinstatements

• Assist with new business and renewal preparation including applications and underwriting information

• Review policies and endorsements for accuracy and completeness

• Issue Certificates of Insurance (COIs) auto ID cards and evidence of insurance

• Communicate with insurance carriers wholesalers and underwriters to obtain documentation and policy information

• Respond to routine client inquiries and escalate complex issues as needed

• Assist with billing inquiries audits and premium finance documentation

• Maintain accurate electronic client files and documentation in the agency management system AMS360

• Manage task lists prioritize workload and meet department deadlines

• Collaborate with Account Managers and team members to ensure exceptional client service

Requirements

• Must have active Insurance Property & Casualty Insurance License and maintain through continuing education requirements

• Demonstrate ability to work in a fast-paced environment

• Excellent communication skills both verbal and written

• Strong work ethic and self-starter able to effectively manage multiple priorities and adapt to change within a fast-paced business environment

• Flexibility with daily tasks

• Fast and accurate typing skills

• Goal oriented

• Ability to learn and navigate new software quickly

• Strong ability to organize and prioritize

• Excellent listening skills and the ability to ask probing questions understand concern and overcome objections

• Must possess a professional and friendly attitude and be able to quickly develop a rapport with account managers

• Minimum of 3 years of commercial insurance experience

• Insurance Management System experience required. AMS360 is our current system which you will be trained to use

• Meet Quality Assurance Requirements follow GMIA Agency Shield and other key performance metrics

Salary Transparency:

Disclosure required under applicable law in California Colorado Illinois Maryland Minnesota New York New Jersey and Washington states: The expected hourly wage for this position is $26.02-$27.88 and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits such as vacation sick and personal days and eligible bonuses equity and commissions for some positions.

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HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

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