AMER Partner Sales Operations Lead, ASPOps AMER Partner Business Operations

AWS is seeking a Sales Operations Lead to drive data-driven decision-making and operational excellence for the AMER Partner organization focused on AMER Partner Sales. This role is crucial in leading and scaling mission-critical frameworks including territories and quota goal setting key initiatives business reviews forecasting and data analysis to inform strategic recommendations in a rapidly growing complex environment. Working closely with AMER Partner Sales leadership the Sales Operations Lead develops implements and manages sales processes systems and metrics to help Partner Sales Managers and those involved in the sales process increase revenue growth and customer acquisition. Analyzes sales performance data to identify growth opportunities and process improvements. Partners with stakeholders to drive day-to-day operational excellence through sales process management performance analysis technology support business reviews operational planning and communicating actionable insights both verbally and in writing while fostering strong stakeholder relationships. As the AI-powered sales landscape continues to evolve this role will be instrumental in leveraging the latest artificial intelligence and machine learning technologies to enhance sales processes and decision-making. The Sales Operations Lead will work closely with AWS Specialist & Partner Operations Business Integration Team and cross-functional teams to responsibly implement and optimize AI-driven tools and workflows that augment the sales organizations productivity and effectiveness.

Key job responsibilities
1. Documents and implements standardized sales processes and metrics including KPI definitions and goal cascades to support operational effectiveness. This may include determining sales territories and quotas for sales teams.
2. Develops and manages pipeline qualification attribution to ensure proper distribution and resolves attribution escalations to ensure accurate financial reporting.
3. Orchestrates AI-human collaboration in the sales process and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
4. Maintains sales tools data quality to ensure accurate reporting and forecasting
5. Implements sales workflows and automation to streamline process and improve seller efficiency
6. Conducts sales performance analysis on win/loss data conversion rates goal attainment and/or forecast accuracy to identify potential risks.
8. Prepares and drives regular business reviews with insights on pipeline health performance trends and operational efficiency.
9. Acts as primary point of contact to resolve stakeholders requests and execute daily operational processes.
10. Leads sales tools training and adoption initiatives to improve utilization and productivity.
11. Leads cross-functional projects to improve sales efficiency and processes.
12. Drives escalations gap-to-green and/or other issues to resolution.

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

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- 7 years of sales operations or equivalent experience
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables messages and presentations
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- Experience presenting to senior leadership

- Experience working within a high-growth technology company
- Bachelors degree or equivalent
- Experience using Microsoft Excel to manipulate and analyze data

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 147300.00 - 199300.00 USD annually
USA TX Austin - 133900.00 - 181200.00 USD annually
USA VA Arlington - 133900.00 - 181200.00 USD annually
USA WA Seattle - 133900.00 - 181200.00 USD annually