Principal Tech. Prog. Manager, Amazon Leo Customer Terminals

Amazon Leo is Amazons low Earth orbit satellite network. Our mission is to deliver fast reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses schools hospitals and government agencies Amazon Leo will serve communities and organizations operating in places without dependable internet access.

You are responsible for managing the complete lifecycle of complex hardware device portfolios and their integrated software systems delivering products with significant cross-organizational business impact spanning multiple VP organizations and geographies. You own end-to-end hardware deliverables across product generationsmanaging costs within strategic guardrails while driving technical excellence and leading software architecture decisions affecting system integration scalability deployment strategies and operational excellence. You partner with customers and engineering teams to determine scalable processes resolving endemic technical problems impacting product quality software reliability cost or delivery speed. You deeply understand core system technologies and hardware/software component interactions across the device ecosystem including software limitations scaling factors architectural dependencies and development processes while establishing mechanisms for concurrent software development and testing across team boundaries optimizing software quality through data-driven metrics and process improvements and driving simplification in existing engineering and architectures to unblock innovation.

To ensure business and technical stakeholder needs are aligned you drive mindful discussions that lead to crisp decisions while providing context for design direction and long-term perspective. You use your technical judgment to question proposals and test assumptions including whether solutions need to be built at all making strategic trade-offs between competing priorities such as time effort feature scope business opportunity resources and long-term sustainability. You create plans with clear measurable success criteria and clearly communicate progress and outcomes to Directors and VPs through effective narratives (Amazon 6-pagers). You proactively identify risks in both hardware and software technical strategies before they become visible to others identify and bridge gaps between teams processes and system architectures and help teams reduce exposure to classic failure modes such as insufficient requirements documentation ineffective cross-team collaboration and long-term impacts from third-party technology dependencies. You demonstrate excellent judgment in how and when to escalate without damaging relationships and you are data-driven regularly reviewing metrics and proactively seeking new and improved data mechanisms for visibility.

Key job responsibilities
Operating with complete autonomy where business and architectural strategy may not yet be defined you independently define program strategy provide inputs to OP1/OP2 planning and own cross-organizational goals. You understand technical program management software and hardware engineering best practices using this knowledge to assess development processes test plans and operations/maintenance requirements. You work with teams to improve concurrent project delivery while streamlining or eliminating excess process influencing teams to decouple from dependencies and eliminate architecture problems that stifle innovation or cause user dissatisfaction. You enable teams to work independently through architecture and organizational changes that minimize repeated engineering effort while maintaining competitive advantages in both hardware performance and software operational excellence. When confronted with discordant views you find the best path forward and build consensus to influence others. You actively recruit and develop the TPM community through mentoring provide constructive feedback to engineering management and other peers and routinely deliver the right outcomes with complete independence.

Export Control Requirement:
Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.


About the team
Amazon Leo is focused on providing broadband access to underserved customers across the world. We are passionate about accomplishing this mission as quickly as possible without sacrificing quality or performance. We are constantly solving new problems and embrace people who thrive in a startup like environment and have an entrepreneurial mindset.
Every day brings new challenges to the morning you may be working on the technology roadmap for the next five years and in the afternoon diving deep on a technical issue delaying a build. The ability to set priorities using high value judgment is a must in the role as you will have independence on focus on what you deem critical to the organization.

- 10 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- Bachelors degree in Engineering Computer Science or a related field
- Knowledge of industry technologies in program or product domain (e.g. hardware network software systems) and how to apply those technologies to solve problems
- Experience in leading complex large-scale IT technical or engineering programs
- Experience comfort with ambiguity
- Experience leading complex programs with significant change impact across organizational boundaries
- Experience that includes strong analytical skills attention to detail and effective communication abilities

- Masters degree or MBA in computer science engineering analytics mathematics statistics IT or equivalent
- Experience contributing to the architecture and design (architecture design patterns reliability and scaling) of new and current systems or experience building complex software systems that have been successfully delivered to customers
- Experience working with fast-moving high-performance teams and driving innovative solutions tailored to unique business environments
- 8 Experience in Aviation Automotive or Consumer Electronics Program Management

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Redmond - 177000.00 - 239400.00 USD annually