Enterprise Systems Administrator NOC Operations

Columbia, IN - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business headquartered in Vienna VA. Our people are our greatest asset and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts we deliver best-in-class expertise to solve complex technical problems.

Were looking for a talented Enterprise Systems Administrator / NOC Operations to join our team in Columbia SC. This position will support a complex government client and will provide 24/7 operational support for a large nationwide government enterprise environment. This role is responsible for ensuring the availability security and performance of mission-critical systems supporting federal operations. The position operates within a Network Operations Center (NOC) environment and works in accordance with federal IT and security standards to rapidly identify troubleshoot and resolve successful candidate must be willing and able to work 1st 2nd and 3rd shift as needed.

Work Location:
Onsite 100% onsite in Columbia SC.

Clearance:
Must be US citizen with the ability to obtain a Secret security clearance.

Primary Roles and Responsibilities:

Provide 24/7 remote and over-the-phone administration monitoring and technical support for a large government enterprise environment.
Monitor and manage critical IT infrastructure in a Network Operations Center (NOC) to ensure system availability performance and security.

Required Education Experience & Skills:

6 years IT Help customer support experience in a Windows Active Directory environment comparable to a large government enterprise environment; OR
6 years of experience in a Computer Windows Active Directory network IT operations and IT hardware support in an IT environment; AND
Minimum 2 years IT customer support experience
Experience providing 24/7 enterprise IT or NOC support in a government or large enterprise environment.
Hands-on experience with enterprise monitoring and management tools (SCCM SCOM Splunk SolarWinds Cisco Prime or similar).
Solid understanding of networking concepts server infrastructure and desktop applications.
Ability to multitask effectively while handling phone calls emails alerts and incident tickets.
Strong troubleshooting documentation and communication skills.

Required Knowledge and Experience:

Ensure high availability and reliability of enterprise systems supporting nationwide operations.
Monitor troubleshoot and maintain enterprise systems using tools such as SCCM SCOM Splunk SolarWinds and Cisco Prime.
Administer Microsoft Active Directory in a multi-site environment managing 5000 user accounts including account provisioning access controls DNS and Group Policy Objects (GPOs).
Perform system maintenance patching and upgrades in compliance with federal IT security standards and policies.
Design implement and maintain backup and disaster recovery solutions to minimize downtime and reduce data loss risk.
Develop and execute outage response and incident management plans initiating response actions within 30 minutes to meet operational and compliance requirements.
Manage and maintain automated patch management across all supported sites to reduce security vulnerabilities and improve system resilience.
Respond to incidents via phone email and ticketing systems effectively multitasking in a fast-paced operational environment.
Collaborate with cybersecurity network and operations teams to ensure alignment with security controls compliance mandates and service-level objectives.
Document system configurations procedures and operational changes to support audits continuity planning and knowledge -wide backup restore and recovery operations.

The Perks of Being on Our Team
ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are:

Employee Assistance Program
401K
Medical/Dental/Vision Insurance
Life/Short-Term Disability/Critical Illness/Accident Insurance
15 PTO Days
11 Federal Holidays
Up to $5K towards continuing education and/or professional development

Required Experience:

Unclear Seniority

Provide 24/7 remote and over-the-phone administration monitoring and technical support for a large government enterprise environment.
Monitor and manage critical IT infrastructure in a Network Operations Center (NOC) to ensure system availability performance and security.

Required Education Experience & Skills:

6 years IT Help customer support experience in a Windows Active Directory environment comparable to a large government enterprise environment; OR
6 years of experience in a Computer Windows Active Directory network IT operations and IT hardware support in an IT environment; AND
Minimum 2 years IT customer support experience
Experience providing 24/7 enterprise IT or NOC support in a government or large enterprise environment.
Hands-on experience with enterprise monitoring and management tools (SCCM SCOM Splunk SolarWinds Cisco Prime or similar).
Solid understanding of networking concepts server infrastructure and desktop applications.
Ability to multitask effectively while handling phone calls emails alerts and incident tickets.
Strong troubleshooting documentation and communication skills.

Required Knowledge and Experience:

Ensure high availability and reliability of enterprise systems supporting nationwide operations.
Monitor troubleshoot and maintain enterprise systems using tools such as SCCM SCOM Splunk SolarWinds and Cisco Prime.
Administer Microsoft Active Directory in a multi-site environment managing 5000 user accounts including account provisioning access controls DNS and Group Policy Objects (GPOs).
Perform system maintenance patching and upgrades in compliance with federal IT security standards and policies.
Design implement and maintain backup and disaster recovery solutions to minimize downtime and reduce data loss risk.
Develop and execute outage response and incident management plans initiating response actions within 30 minutes to meet operational and compliance requirements.
Manage and maintain automated patch management across all supported sites to reduce security vulnerabilities and improve system resilience.
Respond to incidents via phone email and ticketing systems effectively multitasking in a fast-paced operational environment.
Collaborate with cybersecurity network and operations teams to ensure alignment with security controls compliance mandates and service-level objectives.
Document system configurations procedures and operational changes to support audits continuity planning and knowledge -wide backup restore and recovery operations.

The Perks of Being on Our Team
ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are: