Party Deck Supervisor | Part-Time | Polar Park

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Party Deck Supervisor oversees all aspects of a game day group hospitality area including set-up food presentation serving and cleanup while focusing on detail and quality presentation and customer service. Party Deck supervisors are also responsible for training and coaching of the Party Deck staff.

This role pays an hourly rate of $22.00-$25.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until April 24 2026.

Polar Parkis abaseball parkinWorcester Massachusetts serving as the home of theWorcester Red SoxaMinor League Baseballteam competing at theTriple-Alevel and an affiliate of theBoston Red Sox. Opened for the 2021 Triple-A season it has a seating capacity of 9508 people.

• Approaches all encounters with guests and colleagues in a friendly service-oriented manner
• Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
• Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction
• Coordinates with other departments to arrange for the delivery of requested services.
• Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service
• Ensures all functions are set and staff is prepared and organized before required time on BEO
• Ensures proper setting of buffet
• Arranges for and ensures proper sequence of service for each event
• Supervises clearing and post function cleanup and garbage removal
• Maintains clean and orderly back areas pre-function areas and storage areas
• Supervises the handling storage and security of all catering service equipment and decor
• Assists with staff training programs
• Conducts regular staff meetings to build rapport and ensures colleagues are well informed
• Clearly projects the visions of the department and measures progress
• Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency.
• Become familiar with the computer systems and technology currently in use in the various food and beverage areas and administration as it relates to food and beverage from both a hardware and software perspective.

• Nationally recognized advanced food service sanitation training course certification.
• Valid ServSafe Certification.
• Valid Alcohol Service Permit.
• Basic computer proficiency: E-mail Excel Word Outlook Schedule.
• Working knowledge of Point of Sale and timekeeping systems.
• Previous supervisory experience is required.
• Knowledge of food and beverage operation and preparation is required.
• Ability to work a variable work schedule (including evenings and weekends as required) depending upon event and business requirements.
• Good verbal and written communication skills.
• Must have a flexible schedule be highly motivated and quality driven.
• Detail oriented yet able to excel while multi-tasking.
• Able to accept responsibility and lead by example.
• Cash handling and computer skills.
• Excellent communication skills.
• Able to lift up to 50 lbs. continously.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.