Specialist, Technology Analyst (Data & Analytics Platforms)

If youre passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results then Nationwides Technology team could be the place for you! At Nationwide on your side goes beyond just words. Our customers are at the center of everything we do and were looking for associates who are passionate about delivering extraordinary care.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

Nationwide is seeking a Technology Analyst within the Enterprise Data Office (EDO) to support the enterprise business intelligence reporting and data preparation platform engineering team (Scrummybears).

This role focuses on supporting the operation adoption and continuous improvement of enterprise data preparation and reporting platforms including Dataiku Power BI Tableau and related enterprise tools.

Platform Support & Intake

• Triage and manage incoming requests through established intake channels (e.g. ServiceNow Jira) identifying whether needs are related to usage support defects enhancements or governance.

• Provide first-level support and guidance to users escalating issues to engineering teams when appropriate with clear context and documentation.

Platform Operations & Backlog Support

• Partner with platform product owners to support backlog management including capturing clarifying and refining platform-related requests.

• Assist in translating user needs and operational insights into well-defined requirements user stories and acceptance criteria.

• Identify recurring issues inefficiencies or gaps in platform usage and help surface these as actionable inputs into platform improvement efforts.

Governance Guardrails & Standards Support

• Support enterprise governance models related to platform access roles permissions and operational standards.

• Help ensure consistent application of platform guardrails by providing clear guidance and education to users.

• Proactively identify potential governance risk or compliance concerns related to platform usage and escalate appropriately.

• Contribute to the development and maintenance of platform standards documentation and usage guidelines.

Cross-Team Coordination & Communication

• Act as a connector between platform engineering teams and key partners including security risk architecture and business analytics teams.

• Support coordination of platform changes enhancements and operational updates to ensure clear communication and smooth adoption.

• Assist in preparing platform communications release notes and user-facing materials to promote transparency and awareness.

Job Description Summary

If youre enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers then Nationwide Technology is the place for you. Nationwides industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to we want to hear from you!

As a Technology Analyst you will partner with the business to understand business needs and outcomes as well as provide all types of analysis skills related to understanding and meeting business outcomes. They translate business outcomes into solution requirements using techniques such as facilitation and visual management. A Technology Analyst should have broad technology and analysis experience including: facilitation with large stakeholder groups managing the complete requirements lifecycle conducting structured analysis using both quantitative and qualitative techniques analyzing data and application suites and problem-solving using a collaborative style. Technology Analysts are engaged in work efforts at all scales ranging from minor defect fixes and enhancements to development of new applications. You will also work on all types of solution approaches (e.g. custom development package implementation) and domains (e.g. all application types data warehouses Web and Cloud).

Job Description

Key Responsibilities:

• Partners with the business and other technology professionals to understand business needs and outcomes.

• Translates multiple business outcomes into solution requirements.

• Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

• Executes moderate requirements and ensures business alignment using facilitation and visual management techniques.

• Documents and clarifies requirements work products.

• Provides mid-level analysis related to understanding and meeting business outcomes.

• Partners with others to verify trace and manage functional and non-functional requirements.

• Possess a good understanding of the applications used to support the business in a specific Business Solution Area(s) (BSA).

• Conducts quality improvements by providing complex analysis of relevant data.

• Executes the complete requirements lifecycle from idea through implementation.

• Leads or partners to facilitate requirement sessions with business leaders and other technology professionals using visual facilitation techniques.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Technology Manager or Director.

Typical Skills and Experiences:

Education: Undergraduate studies in computer science management information systems or a related field is preferred.

License/Certification/Designation: Technology certifications or designation are not required but encouraged.

Experience: Six years of relevant work experience including software delivery or educational experience within a technology domain. Experience with delivering Technology and/or business solutions across industries platforms and/or lines of business (LOB) within the insurance and/or financial services industries. Demonstrated capability in managing the requirements lifecycle including facilitation elicitation and documenting requirements.

Knowledge Abilities and Skills: Strong analytical and communication skills knowledge of planning. Ability to influence negotiate and set priorities needed. Insurance/financial services industry knowledge a plus.

Other criteria including leadership or technical skills competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring managers leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not Eligible).

Working Conditions: Normal office environment. Some travel maybe required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs including: medical/dental/vision life insurance short and long term disability coveragepaid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date nine paid holidays 8 hours of Lifetime paid time off 8 hours of Unity Day paid time off 401(k) with company match company-paid pension plan business casual attire and more. To learn more about the benefits we offer click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged appreciated respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills education training credentials and experience of the candidate; the scope complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job Sales Incentives based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Specialist Technology Analyst : $95500.00-$177500.00

The expected starting salary range for Specialist Technology Analyst : $95500.00 - $143500.00